Senior Manager, Research Data Operations

Denver Health and Hospital Authority•Denver, CO

23h

About The Position

The Senior Manager, Research Data Operations provides unified operational leadership for the Research Department’s Data Management and Biostatistics functions. The role coordinates those teams as a connected pipeline supporting the department’s research portfolio, including surveillance programs such as the RADARS System, patient registries, statistical analysis plans, and real-world evidence deliverables for regulatory and pharmaceutical clients. It is an operational and technically literate leadership position; technical expertise is primarily supplied by team leads. The Senior Manager coordinates workflows, maintains quality and resourcing across the portfolio, and drives improvements to the department’s data systems and infrastructure. The role oversees the handoff between data management and statistical analysis, monitors project capacity and deadlines, and holds operational accountability for integrated data and analysis deliverables. It leads evaluation and adoption of systems, processes, and tools supporting department projects, including REDCap instance management, SQL programming, surveillance data capture, and analysis-ready data pipelines. The position works with technical leads and external vendors on system improvements and keeps systems aligned with relevant regulatory data standards and expectations. The Senior Manager maintains quality, compliance, documentation, and data governance practices across the teams, including responsible stewardship of sensitive health data and readiness for audits and regulatory reviews. The position directly supervises team supervisors and staff, develops employees, coordinates assignments and effort, and builds collaboration between the teams. It also advises Research Department leadership on data and technical capacity for proposed projects, contributes to planning and resourcing discussions, and supports client and sponsor communications about data deliverables, timelines, and system capabilities.

Requirements

Master’s degree in a relevant field, such as Health Informatics, Biostatistics, Epidemiology, Computer Science, Public Health, or a related discipline.
7–9 years of progressive experience in research data management, biostatistics operations, health informatics, or a related field.
4–6 years of experience managing or leading multidisciplinary teams in a research, pharmaceutical, CRO, or regulatory science environment.
1–3 years of demonstrated experience leading or contributing to data system evaluation, implementation, or modernization efforts.
4–6 years of experience working within or adjacent to regulated research environments, such as FDA, IRB, GCP, or 21 CFR Part 11 contexts.
Sufficient understanding of relational databases, SQL environments, Tableau, and statistical programming such as SAS or R to evaluate technical work, ask informed questions, and assess system requirements; the role is not a hands-on technical lead.
Familiarity with research data platforms, including REDCap and electronic data capture systems.
Ability to evaluate data infrastructure proposals, vendor solutions, and technology options in light of organizational needs and regulatory requirements.
Ability to identify opportunities to improve data systems, reduce operational friction, and improve the quality and efficiency of research data workflows.
Ability to translate organizational goals into system and process requirements at the intersection of technology, science, and operations.
Strong people-management skills, including performance development, coaching, conflict resolution, and team building across technical disciplines.
Ability to manage across functions with different technical cultures and priorities.
Sound judgment in resource allocation, priority-setting, and cross-functional decisions.
Effective communication with technical staff, non-technical stakeholders, clients, sponsors, and organizational leadership.
Ability to translate complex data operations into clear project status, risk flags, and strategic recommendations for leadership.
Experience participating in client-facing discussions about data capabilities, timelines, and deliverables.

Responsibilities

Provide unified operational oversight of the Data Management and Biostatistics teams, coordinating workflow and priorities.
Own the handoff between data management and statistical analysis teams, identifying and resolving bottlenecks affecting timelines or deliverable quality.
Maintain an up-to-date view of the project portfolio and allocate staff resources to meet contractual and internal deadlines.
Serve as the operational point of accountability for integrated data and analysis deliverables.
Lead evaluation and adoption of data systems, processes, and tools supporting research projects, including REDCap, SQL, surveillance data capture, and analysis-ready data pipelines.
Identify opportunities to modernize data workflows and partner with technical leads and vendors to implement system improvements.
Monitor relevant regulatory data standards and ensure department systems remain aligned with applicable requirements.
Maintain quality control standards across data management and biostatistics outputs.
Oversee responsible handling of private health data, data use agreements, secure data transfer, de-identification, and sensitive-data stewardship.
Ensure SOPs, documentation, and data governance are appropriate and consistently applied across department deliverables.
Support audit and regulatory review readiness, including documentation for literature reviews, surveillance programs, and registry studies.
Directly supervise team supervisors and staff, providing coaching, performance management, and development planning.
Build collaboration and shared accountability between the data management and biostatistics teams.
Identify team skill and capacity gaps and recommend training, tools, or staffing solutions.
Oversee staff assignments and effort allocation.
Advise Research Department leadership on data, analytics, and technical capacity when scoping projects or proposals.
Support client and sponsor communications about data deliverables, timelines, and system capabilities when requested by project leads.
Contribute operational input to department planning for anticipated project workload and resource needs.

Benefits

Paid time off starting at 28 days per year, including vacation, personal/sick time, and 7 holidays.
100% paid parental leave for up to 6 weeks.
Immediate retirement plan eligibility with employer contributions up to 9.5%.
Medical, dental, and vision plans, plus employer-paid disability and life insurance.
Well-being programs, including an on-site employee fitness center and the RESTORE Center.
Free RTD EcoPass for public transportation.
Childcare discount programs and discounts on brands, travel, and more.
Tuition reimbursement and assistance.
Education, coaching, and professional development through the Workforce Development Center.
Career advancement pathways and internal career growth opportunities.
Professional clinical advancement program and shared governance.
Public Service Loan Forgiveness-eligible employer, with free student loan coaching and assistance navigating the program.
National Health Service Corps and Colorado Health Service Corps eligibility.