Manager, Supply Chain Warehouse Operations

Charter Communications•Duluth, GA

About The Position

Responsible for the efficient receipt, preparation, storage, and transportation of materials that support delivery of communications and video services to Charter Communications customers through a physical supply chain. The role may supervise multiple geographic locations within a market area and drives operational excellence through management of people, processes, and systems.

Requirements

Ability to read, write, speak, and understand English.
Ability to communicate clearly, directly, and professionally with employees, customers, and suppliers in person, by phone, and in writing.
Ability to prioritize workloads and handle multiple projects and deadlines.
Ability to maintain accurate records and work independently.
Ability to operate Microsoft Office Suite and bar-coding equipment.
Knowledge of basic mathematics.
Ability to analyze and interpret data.
Ability to present information effectively to management.
Ability to make decisions and solve problems under pressure.
Ability to exercise judgment and initiative and accomplish job duties.
Bachelor's degree in Business or a related field.
Valid driver's license.
Forklift safety certification.
At least 5 years of warehouse experience.
1–3 years of inventory or warehouse application experience.
At least 2 years of supervisory experience.

Nice To Haves

Knowledge of logistics.
Knowledge of CATV parts and equipment.

Responsibilities

Support efforts to simplify and enhance the customer experience.
Manage assets, employees, expenses, and budgets associated with field Supply Chain operations.
Hire, motivate, promote safety, manage performance, and discipline assigned staff as required.
Arrange departmental schedules to ensure coverage during normal working hours, weekends, promotions, and events, including management of overtime and temporary staff.
Manage inventory and distribution in coordination with third-party logistics (3PL) providers.
Plan and monitor storage, delivery, and transportation of CPE and materials.
Acquire and maintain logistics support for field use.
Communicate, implement, and sustain policies and procedures for materials and CPE management, including security, tracking, distribution, and internal-controls compliance.
Coordinate frequently with 3PL management and support staff to maintain reliable material and CPE flows for business-as-usual, special-project, and emergency demands.
Monitor usage, forecasting, and field communications; provide input to materials and CPE forecasts to minimize backorders and excess stock.
Conduct or direct required materials audits and inventory events.
Support and execute field business-continuity programs and assist other departments with their execution.
Manage disposition of damaged, surplus, or decommissioned materials.
Maintain high standards of housekeeping, cleanliness, safety, and organized storage and placement of equipment and materials.
Identify and implement opportunities for continuous process improvement and standardization.
Perform other duties as assigned.