Manager, Supply Chain Operations

Toyota Tsusho America•Princeton, IN

About The Position

The Manager, Supply Chain Operations provides operational leadership and daily governance over an assigned warehouse, facility site, or specific logistics business line. Operating under general direction, the role executes localized supply chain strategies to ensure safe operations, strict quality control, and optimal on-time delivery performance. The Manager directly supervises warehouse supervisors, leads, and technicians, coordinates standard work execution, monitors site-level KPIs, and maintains local audit readiness. The role leads daily warehouse floor, processing, or kitting operations; manages frontline staffing and development; monitors site performance; and drives localized continuous improvement. It also works with internal Purchasing, Sales, QA, and Trade Compliance teams, oversees site compliance documentation, and directs day-to-day use of warehouse, transportation, and enterprise systems. The position requires a bachelor's degree or equivalent technical manufacturing discipline, 5–7 years of progressive warehouse, kitting, processing, or logistics operations experience, including 2–3 years in a supervisory or team leadership role. Demonstrated experience in standard work, vendor/carrier performance, and leading floor teams in an automotive or industrial setting is required. Travel may be up to 25%.

Requirements

Bachelor's degree in Supply Chain Management, Logistics, Operations Management, Business Administration, or an equivalent technical manufacturing discipline.
5–7 years of progressive warehouse, kitting, processing, or logistics operations experience.
At least 2–3 years in a formal supervisory or team leadership role.
Demonstrated experience executing standard work, managing vendor/carrier performance, and leading floor teams within an automotive or industrial setting.
Ability to travel up to 25%, including occasional travel to regional supplier hubs, customer assembly plants, or adjacent TAI logistics sites.

Nice To Haves

Lean/TPS Certification, Six Sigma Green or Black Belt, or recognized professional supply chain credentials such as ASCM CPIM/CSCP.

Responsibilities

Lead day-to-day warehouse floor, processing, or kitting operations using SQDCP tier meetings and visual management.
Enforce safety compliance, quality standards, and customer delivery commitments, including OTIF and cycle time.
Maintain and audit standard work, SOPs, and employee training logs across receiving, storage, and shipping lanes.
Supervise, mentor, and allocate daily workloads for operations supervisors, leads, and technicians.
Oversee personnel performance evaluations, track employee development matrices in TPS/Lean methodologies, manage shift resource schedules, and foster an engaged, safe workplace culture.
Monitor, report, and optimize site KPIs, including safety incident rates, dock-to-stock times, order accuracy (DPPM), inventory cycle-count compliance, and freight cost metrics.
Identify operational bottlenecks and implement localized countermeasures to control labor costs and overtime.
Lead localized problem-solving using lean methodologies such as A3, 5-Why, and fishbone structures.
Coordinate localized Kaizen events to optimize facility layouts, improve material picking and packaging flow, eliminate waste, and implement floor error-proofing controls.
Partner with Purchasing, Sales, QA, and Trade Compliance teams to review customer requirements and resolve delivery deviations.
Oversee on-site compliance logs, including basic documentation, CTPAT practices, and hazmat handling rules, to maintain audit readiness.
Direct day-to-day use of localized WMS, TMS, and ERP (SAP) systems among floor staff.
Monitor scanning, barcoding, and EDI transaction data loops to safeguard inventory tracking data integrity and eliminate manual system-entry errors.