Manager, Supply Chain Operations
About The Position
The Manager, Supply Chain Operations provides operational leadership and daily governance over an assigned warehouse, facility site, or logistics business line. Operating under general direction, the Manager executes localized supply chain strategies to ensure safe operations, strict quality control, and optimal on-time delivery performance. The role directly supervises warehouse supervisors, leads, and technicians; coordinates standard work; monitors site-level KPIs; and maintains local audit readiness. The Manager leads daily warehouse floor, processing, or kitting operations; coaches frontline teams; monitors performance metrics; drives continuous improvement; coordinates with cross-functional partners; and ensures disciplined use of supply chain systems and technology.
Requirements
- Bachelor's degree in Supply Chain Management, Logistics, Operations Management, Business Administration, or an equivalent technical manufacturing discipline.
- 5–7 years of progressive warehouse, kitting, processing, or logistics operations experience, including at least 2–3 years in a formal supervisory or team leadership role.
- Demonstrated experience executing standard work, managing vendor/carrier performance, and leading floor teams within an automotive or industrial setting.
- Ability to travel up to 25%, including occasional travel to regional supplier hubs, customer assembly plants, or adjacent TAI logistics sites.
Nice To Haves
- Lean/TPS Certification, Six Sigma Green or Black Belt, or recognized professional supply chain credentials such as ASCM CPIM/CSCP.
Responsibilities
- Lead day-to-day warehouse floor, processing, or kitting operations using SQDCP tier meetings and visual management.
- Enforce safety compliance, quality standards, and customer delivery commitments, including OTIF and cycle time.
- Maintain and audit standard work, SOPs, and employee training logs across receiving, storage, and shipping lanes.
- Supervise, mentor, and allocate daily workloads for operations supervisors, leads, and technicians.
- Oversee personnel performance evaluations, track employee development matrices in TPS/Lean methodologies, manage shift resource schedules, and foster an engaged, safe workplace culture.
- Monitor, report, and optimize site KPIs, including safety incident rates, dock-to-stock times, order accuracy (DPPM), inventory cycle-count compliance, and freight cost metrics.
- Identify operational bottlenecks and implement countermeasures to control labor costs and overtime.
- Lead localized problem-solving using A3, 5-Why, and fishbone methods.
- Coordinate Kaizen events to optimize facility layouts, improve material picking and packaging flow, eliminate waste, and implement floor error-proofing controls.
- Partner with Purchasing, Sales, QA, and Trade Compliance teams to review customer requirements and resolve delivery deviations.
- Oversee on-site compliance logs, including basic documentation, CTPAT practices, and hazmat handling rules, to maintain audit readiness.
- Direct daily floor staff usage of localized WMS, TMS, and ERP (SAP) systems.
- Monitor scanning, barcoding, and EDI transaction data loops to safeguard inventory tracking data integrity and eliminate manual system-entry errors.
Benefits
- Competitive salary with bonus opportunities
- Paid time off
- Comprehensive medical, dental, and vision benefits
- Flexible Spending and Health Savings Accounts
- 14 paid company holidays
- 401(k) with company contribution
- Educational tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
