Operations Manager Jobs

About The Position

Requirements

• Fluent in English and Spanish.
• Bachelor’s degree in Engineering, Hospitality, Construction, Facilities Management or equivalent (preferred) or Technical or vocational training in engineering or a related field plus 5-10 years of experience in facilities management or related field.
• Minimum of 5-10 years of experience in building maintenance, with at least 3-5 years in a supervisory role, preferably in a high-rise residential or commercial setting.
• Extensive knowledge of HVAC, plumbing, electrical, and mechanical systems.
• Proficiency in using maintenance management software and tools.
• Familiarity with local building codes and safety regulations.
• Ability to read technical documents, plans, and vendor proposals.
• Strong leadership skills with the ability to manage and motivate a team.
• Excellent communication and interpersonal skills, with the ability to interact effectively with residents, management, and vendors.
• Ability to respond to emergencies outside normal business hours.
• Ability to troubleshoot complex building systems and make decisions under pressure.
• Strong organizational skills with the ability to prioritize tasks and manage time effectively.
• Florida UST Class A/B Certification within 90 days.

Nice To Haves

• Bachelor’s degree in Engineering, Hospitality, Construction, Facilities Management or equivalent

Responsibilities

• Supervise, schedule, train, and evaluate maintenance personnel.
• Assign and prioritize work orders, preventative maintenance tasks, and emergency responses.
• Ensure adequate staffing coverage, including after-hours and on-call responsibilities.
• Enforce safety procedures and professional conduct standards.
• Provide technical guidance and hands-on assistance when necessary.
• Oversee maintenance and operation of major building systems, including but not limited to: Electrical and lighting systems, Plumbing and domestic water systems, HVAC and ventilation systems, Elevators and vertical transportation, Fire alarm, fire sprinkler, and life-safety systems, Emergency generators and backup systems, Pool and spa facilities, and other critical building infrastructure.
• Ensure timely and efficient verbal and written responses to maintenance requests from residents and management.
• Perform regular inspections of the property to identify areas needing maintenance, repairs, or upgrades.
• Manage and coordinate all building repairs, renovations, and upgrades.
• Maintain system logs, inspection records, and maintenance documentation.
• Perform hands-on maintenance work when necessary.
• Develop and implement preventative maintenance schedules.
• Develop, implement, and manage a warranty / preventive maintenance program to ensure all building systems and equipment are properly serviced.
• Maintain accurate electronic records of maintenance activities, inspections, and repairs and provide monthly reports to Property Manager/Board of Directors.
• Coordinate and support, Fire inspections and life-safety testing, Elevator certifications, Pool and health department requirements.
• Ensure compliance with the municipal regulations, including safety codes, fire codes, and environmental laws.
• Maintain and update OSHA requires safety protocols, ensuring that all maintenance staff are trained in proper safety procedures.
• Lead maintenance response during emergencies and after-hours incidents.
• Respond to emergencies, such as power outages, floods, or fire alarms, ensuring the safety and security of residents.
• Coordinate staff actions during alarms, outages, flooding, or safety events.
• Ensure staff readiness and familiarity with emergency procedures.
• Coordinate vendors, contractors, engineers, and inspectors.
• Develop necessary vendor RFPs, obtain quotes, and manage relationships with service providers.
• Assist with proposal reviews, scope coordination, and project logistics.
• Monitor contractor work for general compliance with approved scope and site safety.
• Support capital improvement and restoration projects, including mobilization and access coordination.
• Assist Property Manager with annual maintenance budgeting and cost controls.
• Manage and maintenance inventory of tools, equipment, and supplies.
• Oversee the procurement of materials and supplies, ensuring cost-effectiveness.
• Recommend repairs, replacements, and upgrades based on condition and lifecycle.
• Identify maintenance issues that may affect reserve components or capital planning.
• Provide regular updates to management regarding building conditions and priorities.
• Communicate effectively with the building manager regarding maintenance issues, upcoming repairs, and any disruptions to building services.
• Address resident complaints related to building systems promptly and professionally.
• Ensure timely and efficient verbal and written responses to maintenance requests from residents and management.
• Attend Board or committee meetings as requested.
• Carry out other duties as reasonably assigned by Property Management or the Board.

Benefits

• Several healthcare, dental and vision options
• A retirement program
• Paid time off plans
• Paid holidays
• Service and performance awards
• Various social and recreational activities
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401K Matching Program
• 10 Paid Holidays (may vary between properties)
• 17 PTO Days
• Advancement Opportunity