Operations Manager Jobs

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Assistant Store Manager (Operations)

Maverik•Centerville, UT
•$18 - $20

About The Position

The Assistant Manager (Operations) helps lead the team, support daily store operations, and create an exceptional customer experience. The role coaches Team Members, helps keep the store running smoothly, and supports a culture of service, teamwork, and accountability. This full-time position is cross-trained between Food Service and Front-of-Store in a 24/7 store environment. The Assistant Manager champions Maverik’s GET (Greet, Engage, and Thank) customer service expectations by modeling the behaviors, coaching Team Members on consistent execution, and holding the team accountable for a welcoming and engaging customer experience. The role also leads by example by working alongside the team as needed and assists with training, mentoring, and supervising Team Members. Applicants must be at least 21 years old and must obtain and maintain the food safety certification required by the applicable state or local jurisdiction. The role involves frequent standing, walking, handling, reaching, bending, stooping, squatting, crouching, kneeling, pushing, and potentially lifting, carrying, or moving objects weighing up to 50 pounds. Employees must work safely with equipment that generates and maintains high temperatures while wearing appropriate personal protective equipment.

Requirements

  • Must be at least 21 years old.
  • Must obtain and maintain the food safety certification required by the applicable state or local jurisdiction.
  • Must be flexible to work nights, weekends, and holidays as potentially required by 24/7 store operations.
  • Strong interpersonal and communication skills to engage effectively with Team Members and provide exceptional customer experiences.
  • Ability to remain calm and composed under high-pressure situations while delivering exceptional customer service.
  • Strong problem-solving skills, including recognizing and analyzing issues and creating effective solutions.
  • Ability to work safely with equipment that generates and maintains high temperatures while wearing appropriate personal protective equipment.
  • Ability to meet the physical demands of the role, including potentially lifting, carrying, or moving objects weighing up to 50 pounds.

Nice To Haves

  • One or more years of supervisory experience is preferred.

Responsibilities

  • Champion Maverik’s GET (Greet, Engage, and Thank) customer service expectations by modeling the behaviors.
  • Coach Team Members on consistent execution of customer service expectations and hold the team accountable for a welcoming, engaging customer experience.
  • Work alongside the team as needed to help ensure the store and Food Service operation run smoothly.
  • Assist with training, mentoring, and supervising all Team Members.
  • Support daily store operations and help create an exceptional experience for every customer.
  • Help foster a culture of service, teamwork, and accountability.

Benefits

  • Employee fuel discount and 50% off food and drinks.
  • Annual profit-sharing program for eligible Team Members.
  • Full-time Team Members have access to medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • $20,000 company-paid life insurance.
  • Parental leave.
  • Education assistance or reimbursement program.
  • Growth opportunities, including promotion from within, consistent raises, and support for professional goals.
  • Eligibility for a bonus program.

Career Resources

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