Sales Operations Manager
About The Position
Figma is seeking an experienced Sales Operations Manager to partner with its Sales team across Mid-Market, Enterprise, and Strategic segments. As part of the Regional Sales Operations team, this person will help Figma Sales scale revenue across self-service and assisted sales motions. The role partners with the SVP of AMER Sales as a strategic advisor, translating business performance, market trends, and field insights into recommendations that shape regional priorities, investment decisions, and growth. The position is available in Figma’s US hubs or remotely, with New York City preferred.
Requirements
- At least 5 years of sales operations experience, preferably in a high-growth SaaS environment.
- Strong analytical and technical skills.
- Proven expertise in Salesforce, SQL, and BI tools, specifically Sigma.
- Demonstrated experience leveraging AI tools to generate sales insights, including hands-on experience with Claude Code and Codex.
- Strong communication skills and the ability to translate complex analysis into clear, actionable insights.
- Ability to deliver sophisticated models, spreadsheets, and executive presentations to senior leadership.
Nice To Haves
- Deep SQL knowledge.
- Experience with Sigma and Gong.
Responsibilities
- Serve as a strategic advisor to the SVP of AMER Sales, translating business performance, market trends, and field insights into recommendations for regional priorities, investment decisions, and growth.
- Assist with forecasting for Mid-Market, Enterprise, and Strategic segments, bringing rigor and repeatability to pipeline reviews.
- Lead the operating cadence, including MBRs, QBRs, and weekly forecast reviews, by synthesizing trends, surfacing risks and opportunities, and driving timely leadership decisions.
- Recommend headcount, organizational design, quota structures, and book-of-business allocation to help the segments scale efficiently and equitably.
- Build and maintain dashboards, performance reports, and automated insights that use AI to accelerate the path from data to action for Sales and Finance leadership.
- Deploy AI tools and workflows to improve pipeline analysis, forecasting accuracy, and the identification of patterns in representative performance and segment health.
- Partner with Sales Systems, Finance, and Data Science to uphold data quality and governance standards and provide trustworthy, timely, actionable insights.
Benefits
- Equity for employees.
- Health, dental, and vision coverage.
- Retirement benefits with company contributions.
- Parental leave and reproductive or family planning support.
- Mental health and wellness benefits.
- Paid time off, including paid sick leave and holidays.
- Employer-provided paid flexible PTO for exempt employees, subject to manager approval.
- Company recharge days may be available.
- Cell phone and home internet reimbursements may be available.
- Lifestyle spending accounts may be available.
- Sales incentive compensation for most sales roles.
- Annual bonus plan for eligible non-sales roles.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
