Director, Design Center Operations & End-User Services
Celestica International LP • Richardson, TX14d
Operations Director Jobs
5,847 jobs found — updated daily
Director, Consumer Operations
ACCESS BANK • Omaha, NE14d • OnsiteDirector of Field Operations
Fessler & Bowman Inc • Holly, MI14dSenior Director, Sales, Inventory & Operations Planning (SIOP)
Gates Corporation • Denver, CO14d • $210,000 - $255,000Director of Operations
UCSF • San Francisco, CA14d • $119,000 - $254,000Director, Real Estate Operations
Forterra • Seattle, WA14d • $85,000 - $100,000 • HybridDirector Commercial Operations
Southern Glazer’s Wine and Spirits, LLC • Town of Oyster Bay, NY14d • $140,000 - $180,000Director, Compliance
CareSource • Massachusetts WFH, MA14d • $113,000 - $197,700Senior Director, Clinical Operations
TailorCare14d • RemoteDirector of Warehouse Operations
Denver Rescue Mission • Denver, PA14d • $80,000 - $96,000Senior Director, Business Operations & Growth Enablement
EVERSANA • Overland Park, KS14d • $180,000 - $220,000Regional Director of Operations
Unique Homes & Lumber • Pekin, IL14d • $0 - $105,000Director Data Center Operations
Oracle • San Antonio, TX15d • $120,100 - $251,600Assistant Center Operations Director
Concentra • Whitehall, OH15d • $21 - $27Director, Data Center Operations
Oracle • Ashburn, VA15d • $146,300 - $306,400Strategic Operations Sr. Director
North Texas Food Bank • Plano, TX15dOperations Director
YMCA of Central Florida • Orlando, FL15dDirector, Call Center Operations
GT Independence • , 15dRegional Director of Campus Operations
Integritus Healthcare • Springfield, MA15d • $170,000 - $205,000Director, Operations
Macy's • Goodyear, AZ15d • $98,900 - $164,800
Director, Design Center Operations & End-User Services
Celestica International LP•Richardson, TX
About The Position
Celestica is seeking a hands-on, high-velocity Director of Design Center Operations & End-User Services to lead frontline IT service delivery, endpoint engineering, and site support operations across global engineering design hubs. The role supports more than 2,500 global R&D, hardware, software, and AI engineers, with a focus on delivering a developer-centric support ecosystem tailored to specialized engineering needs, including native Linux laptop builds, workstation hardware, high-privilege access allowlisting, and rapid lab support. The Director leads a team of 17+ technical specialists across North America and Asia, covering R&D lab network support, endpoint management, Zero-trust endpoint security tools allowlisting, and site support. The position owns the end-to-end frontline experience, with the goal of making IT a force multiplier for engineering productivity and release velocity.
Requirements
- 8+ years of progressive IT service delivery or site support leadership experience in engineering-centric, hardware, software, or high-tech manufacturing organizations.
- Proven experience managing multi-site or global support teams of 10+ direct or indirect technicians and systems administrators.
- Demonstrated success supporting technical end users such as developers, chip designers, or embedded systems engineers who require non-standard environments.
- Deep technical familiarity with native Linux desktop environments, including Ubuntu, RHEL, and CentOS, as well as Windows Enterprise and macOS deployment frameworks.
- Exposure to application allowlisting or Zero-trust endpoint tools, such as CyberArk, Jamf, or Intune.
- Solid understanding of physical networking, including patching, VLANs, and basic switch configuration, and local lab hardware maintenance.
- Proficiency with modern ITSM platforms such as ServiceNow and Jira Service Management, and data-driven ticket analysis.
- Patient, solution-oriented leadership and the ability to solve complex technical roadblocks for engineering stakeholders.
- Hands-on player-coach approach, including willingness to troubleshoot complex endpoint builds or lab network issues.
Responsibilities
- Build and manage a specialized Tier 1/2/3 technical support function tailored to hardware and software engineering teams.
- Establish SLA benchmarks and incident triage workflows for developer-impacting issues to minimize engineering downtime across sites.
- Drive automated IT onboarding and access provisioning so new engineers have hardware, access keys, and build environments on their first day.
- Oversee provisioning, patching, and hardware lifecycle management for high-performance engineer laptops and workstations across Linux, Windows, and macOS.
- Direct Zero-trust endpoint security tools specialists in Toronto and Asia who manage application allowlisting, kernel-level drivers, and developer elevation requests.
- Partner with infrastructure and security teams to support jump host access, containerized developer VMs, and IDE completions.
- Manage physical site IT operations and hands-and-feet support across design centers in North America and Asia.
- Direct R&D lab network support staff responsible for local cabling, physical switch/router racking, jump host maintenance, and hardware troubleshooting in R&D testing labs.
- Manage local IT procurement, spare parts inventory, warranty replacements, and local vendor relationships across regional engineering facilities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Job Search Resources
Career Resources
Build a Resume for Operations Director
The resume builder that gets results.
- Get clear feedback so you look as qualified as you are
- Align your resume with the job to get further in the process, faster
- Take the guesswork out of resume writing
