Director of Operations
About The Position
The Division of Geriatrics seeks a Director of Operations for Dementia Care Aware, a multi-year, multi-site statewide initiative led by UCSF’s Executive Director. The initiative aims to improve the lives of people living with dementia and their supporters by helping primary care settings serving underserved populations assess and plan care for people living with dementia. Its work increasingly focuses on rural areas and on building general geriatrics expertise through Extension for Community Healthcare Outcomes (ECHO)-style training. The Director independently oversees the initiative’s management, implementation, administrative, financial, human resources, and programmatic operations. Working closely with and reporting to the Executive Director, this role leads program activities, staff, partnerships, communications, data and resources, and evaluation. The Director also oversees the Evaluation Core, assessing the program’s effectiveness and impact, particularly its sustainability and continuity after funding ends. The successful candidate is self-motivated, resourceful, able to prioritize independently, and keeps the Executive Director informed.
Requirements
- Academic background and experience in a selected area of research, such as dementia care or primary care, and public health.
- Advanced knowledge of administrative, budgetary, human resources, and financial principles and practices.
- Advanced oral and written communication skills.
- Advanced ability to think creatively and independently on concepts requiring advanced analytical skills.
- Advanced interpersonal skills and ability to work with diverse groups to achieve results.
- Advanced ability to collaborate with internal and external peers and managers.
- Experience managing multiple staff and strong leadership skills.
- Excellent project management skills; ability to multitask and work independently across multiple projects or programs, often with competing deadlines and demands.
- Excellent Excel skills and experience using project management software.
- Ability to travel nationally to achieve program goals.
- Experience working with independent contractors or consultants and/or purchasing agreements.
- High proficiency with MS Suite, Office 365, Qualtrics or other surveying software, and project management software.
Nice To Haves
- Experience with curriculum development, teaching, and/or virtual learning platforms.
- Program evaluation experience.
- Knowledge of Medi-Cal and statewide organization around health care services.
Responsibilities
- Direct and administer an independent program, with responsibility for administrative and programmatic activities.
- Lead program direction and success in collaboration with the Executive Director and leadership team.
- Serve as the main point of contact for internal and external partners and stakeholders.
- Track program deliverables and timelines and coordinate with the Executive Director to meet deadlines.
- Organize, lead, and document meetings; participate in committees and workgroups.
- Organize targeted outreach and social media campaigns, and create and maintain the program website and its content in accordance with UCSF and Advancement brand strategies and UCSF digital and editorial policies.
- Oversee incentive payment and remuneration processes.
- Provide Continuing Medical Education (CME) trainings and support.
- Maintain program data and resources and organize, build, and maintain data infrastructure.
- Manage and support program purchases, including consulting agreements and goods and services, and work with Finance Control to ensure fiscal compliance.
- Represent the Executive Director in stakeholder meetings when needed; participate in conferences and provide public relations support.
- Write job descriptions; hire, screen, onboard, train, and supervise program staff; and oversee performance management.
- Contribute to program evaluation plans, conduct evaluations, interpret and analyze data, and recommend changes to program content, policies, and procedures.
- Provide input on or write reports, and lead and support dissemination, including work with consultants, conference and seminar attendance, and presentations.
- Organize rural health outreach work to identify training partners.
- Contribute to program planning and direction.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
