Operations Director Jobs

About The Position

Requirements

• Meet applicable requirements of 14 CFR Part 119 to serve as Director of Operations for the company's operating certificates.
• Hold an Airline Transport Pilot (ATP) certificate with a GIV type rating.
• Have at least three years of experience within the past six years as Pilot in Command of a large turbine-powered aircraft operated under FAR Part 121 or Part 135.
• Demonstrate strong leadership and management experience overseeing flight crews, flight operations personnel, or aviation operations teams.
• Have extensive knowledge of FAA regulations, Company Operations Manuals, Operations Specifications, Flight Manuals, and other applicable operational requirements.
• Be able to develop, implement, and maintain flight operations policies and procedures while ensuring regulatory compliance and operational safety.
• Be able to oversee crew qualification, training, currency, and duty-position requirements.
• Have strong decision-making, problem-solving, and risk-management skills in a complex operational environment.
• Have excellent written and verbal communication skills, including the ability to communicate effectively with the FAA, company leadership, and cross-functional teams.
• Have strong interpersonal, collaboration, and customer relationship skills, and the ability to maintain effective working relationships across departments.
• Be proficient in Microsoft Word, Excel, and PowerPoint.
• Be able to meet hybrid work requirements, including a minimum of one week per month assigned to the Maintenance Operations Center if residing outside the Anchorage (PANC) area, subject to approved flexibility provisions.
• Be able to maintain currency in a company aircraft type through monthly flying, as scheduling permits.
• Have at least a high school diploma or GED.

Nice To Haves

• Bachelor's degree in Aviation Management, Business Administration, or a related field.
• Experience serving as a Director of Operations, Chief Pilot, Assistant Chief Pilot, or in a comparable senior flight operations leadership role.
• Experience overseeing FAR Part 135 or Part 121 flight operations, including multi-aircraft or multi-fleet environments.
• Experience managing FAA certificate requirements, Operations Specifications, regulatory audits, and FAA liaison activities.
• Experience developing and revising Company Operations Manuals, standard operating procedures, and operational policies.
• Experience managing incident and accident reporting, investigations, and required follow-up with the FAA, NTSB, or other applicable agencies.
• Experience developing operational metrics, scorecards, performance objectives, and strategic initiatives.
• Experience leading employee performance management, coaching, professional development, and succession planning.
• Experience collaborating with Maintenance, Training, Safety, and other operational departments to support aircraft availability, crew readiness, and safe operations.
• Demonstrated ability to balance regulatory compliance, operational efficiency, customer service, and business objectives.
• Equivalent combinations of relevant aviation leadership experience and professional training may be considered where appropriate.

Responsibilities

• Exercise operational control over aircraft operations when authority is delegated by the Vice President of Flight Operations.
• Maintain currency in a company aircraft type through monthly flying, as scheduling permits.
• Ensure safe and efficient daily operations.
• Organize and provide management supervision of the Chief Pilot office.
• Ensure crew members remain current and qualified for their assigned duty positions.
• Maintain liaison with the FAA and review applicable FAA regulations to ensure flight operations compliance.
• Maintain FAA-required Flight Operations Department records, including Operations Specifications.
• Revise and distribute assigned Company Operations Manuals and Operations Specifications.
• Develop and implement operational policies and procedures and ensure compliance.
• Ensure prompt reporting, filing, and follow-up on incident and accident reports to the appropriate agencies, including the FAA and NTSB.
• Provide leadership and direction to flight operations personnel.
• Ensure high levels of customer service for the company and its customers.
• Coordinate with the Director of Maintenance regarding aircraft equipment, configuration, and status.
• Assist senior management with strategic development of flight operations.
• Provide direction, coaching, and professional development to employees, focusing on individual and team growth.
• Build individual and team competencies through ongoing feedback and thorough annual performance evaluations.
• Conduct performance evaluations in a timely manner.
• Establish individual and team goals and objectives, and develop metrics and scorecards to monitor progress.
• Use appropriate methods to build a cohesive team and facilitate achievement of team goals.
• Administer counseling, commendation, or disciplinary actions when necessary, with proper documentation.
• Perform other duties or special projects assigned by the Vice President of Flight Operations or higher authority.

Benefits

• Tuition reimbursement.
• Competitive 401(k).
• Comprehensive medical, dental, and vision insurance.
• Complimentary access to mental health and wellness counseling through Spring Health.
• Financial planning assistance.
• Additional programs and services in support of total well-being.
• Potential eligibility for a discretionary annual incentive program rewarding individual and organizational performance.