Senior Director - System Operations

Iberdrola•Kirkwood, NY

7d•Onsite

About The Position

The Senior Director - System Operations is responsible for operating substations and meters and executing programs, with local accountability for SAIFI performance for substations and lines at the operating-company level. The position ensures programs are executed in accordance with local needs and approved capital budgets, and provides leadership and direction to achieve goals and implement change. The role oversees safety, reliability, customer satisfaction, cost-effective resource allocation, staff selection and development, process improvement, major project management, and daily field operations. It coordinates problem resolution and emergency response with other functions and subject matter experts, and ensures administrative work—including payroll, budgets, performance reviews, safety, scheduling, and work-management reports—is completed accurately and on time. The position is also responsible for safe and efficient operating-company emergency preparedness and restoration. The Senior Director develops and implements annual business plans and O&M and capital budgets, monitors progress, reallocates resources, oversees work processes and improvement initiatives, tracks and reports expenditures, and aligns employee goals with department and corporate objectives. The role reviews performance and regulatory reports, represents the company on relevant teams and committees, and serves as a company liaison with customers and state and municipal agencies.

Requirements

Bachelor’s degree in electrical engineering or related field experience.
A minimum of 15 years of relevant experience.
Electrical operations experience.
Prior supervisory or management experience.
Change-management and organizational-management capabilities.
Scheduling and planning skills.
Thorough knowledge of company, federal, and state policies and procedures.
Familiarity with budget preparation.
Knowledge of electric maintenance delivery practices.
Ability to solve complex problems and leverage technology to improve business processes.
Project-management skills, business acumen, and ability to design and implement strategy.
Advanced communication and negotiation skills.
Mentoring, people-development, multitasking, and performance-management abilities.

Nice To Haves

Master’s degree.
Substation engineering experience.

Responsibilities

Oversee the operation of substations and meters and the execution of programs.
Maintain local accountability for SAIFI performance for substations and lines at the operating-company level.
Ensure programs are executed according to local needs and approved capital budgets.
Provide leadership and direction to achieve goals and implement change.
Oversee safety, reliability, customer satisfaction, resource allocation, staff selection and development, process improvement, major projects, and daily field operations.
Coordinate problem resolution and emergency response with other functions and subject matter experts.
Ensure payroll, budgets, performance reviews, safety, scheduling, and work-management reports are completed accurately and on time.
Lead safe and efficient operating-company emergency preparedness and restoration efforts.
Develop and implement annual business plans, including O&M and capital budgets.
Monitor progress and reallocate resources to achieve safety, reliability, and customer-service goals.
Oversee and evaluate work processes and implement process improvements.
Encourage ongoing process-improvement ideas within the organization.
Oversee departmental initiatives, budget preparation, expenditure tracking, cost control, and reporting of actual O&M and capital expenses.
Set employee goals and objectives aligned with department and corporate goals.
Review reports on performance against department, corporate, and regulatory goals and requirements.
Represent the company on teams and committees addressing state, regional, or national issues.
Act as a company liaison with customers and state and municipal agencies to coordinate efforts.