Senior Director - System Operations

Iberdrola•Binghamton, NY

8d•$164,000 - $205,000•Onsite

About The Position

Responsible for the operation of substations and meters and the execution of programs, with local accountability for SAIFI for substations and lines at the operating-company level. The role ensures programs are executed according to local needs and approved CAPEX. Provides leadership and direction to achieve goals and implement change across safety, reliability, customer satisfaction, cost-effective resource allocation, staff selection and development, process improvement and oversight, major project management, and daily field operations. Coordinates problem resolution and emergency response with other functions and subject matter experts. Ensures administrative matters—including payroll, budgets, performance reviews, safety, scheduling, and work-management reports—are completed accurately and on time. Responsible for safe and efficient operating-company emergency preparedness and restoration.

Requirements

Bachelor’s degree in electrical engineering or related field experience, with a minimum of 15 years of relevant experience.
Electrical operations experience.
Prior supervisory or management experience.
Experience or capability in change management, organizational management, scheduling, and planning.
Thorough knowledge of company, federal, and state policies and procedures.
Familiarity with budget preparation.
Knowledge of electric maintenance delivery practices.
Ability to solve complex problems and leverage technology to improve business processes.
Project management skills, business acumen, and ability to design and implement strategy.
Advanced communication and negotiation skills.
Mentoring and people-development abilities.
Ability to multitask and manage performance.

Nice To Haves

Master’s degree.
Substation engineering experience.

Responsibilities

Develop and implement annual business plans for the areas of responsibility, including O&M and capital budgets; monitor progress and reallocate resources to achieve safety, reliability, and customer-service goals.
Oversee and evaluate work processes, identify and implement improvements, and encourage innovation and ideas from within the organization.
Lead safe and efficient operating-company emergency preparedness and restoration efforts.
Oversee departmental initiatives and the preparation, tracking, cost control, and reporting of actual O&M and capital expenditures.
Set employee goals and objectives aligned with department and corporate goals.
Review reports documenting performance against department, corporate, and regulatory goals and requirements.
Represent the company on teams and committees addressing state, regional, or national issues.
Act as a company liaison with customers and state and municipal agencies to coordinate efforts.
Coordinate problem resolution and emergency response with other functions and subject matter experts.
Ensure timely and accurate completion of administrative matters, including payroll, budgets, performance reviews, safety, scheduling, and work-management reports.