Operations Director

Diamondback Airboats•Cocoa, FL

About The Position

The Operations Director leads and improves operational performance across multiple business functions, including inventory control, production oversight, sales, purchasing, web sales management, customer service, and other operational areas as needed. In partnership with the owner and department leaders, the Director translates company objectives into operational priorities, measurable goals, and sustainable processes. Working closely with the COO, this role provides cross-functional leadership, establishes standards and accountability, evaluates performance through key performance indicators, and drives initiatives that improve efficiency, accuracy, service, and consistency. The Director identifies operational risks and opportunities, leads practical improvements, and develops scalable systems to support company growth while maintaining a lean and effective organization. This is a first-shift position, Monday through Friday, 8:00 a.m. to 5:00 p.m. Candidates who accept an offer must pass a background check and drug screen and meet ATF requirements for firearm possession.

Requirements

At least 5 years of experience managing teams in a manufacturing environment or similar.
At least 5 years overseeing multiple operational functions in a manufacturing environment, such as inventory control, purchasing, sales, production, logistics, or customer service.
Demonstrated ability to develop, implement, and sustain processes, policies, and SOPs that improve operational efficiency.
Strong project management and cross-functional leadership skills, with the ability to drive initiatives through completion.
Proven ability to establish clear expectations, promote accountability, and influence outcomes across departments.
Working knowledge of Microsoft Office, QuickBooks, and Enterprise Resource Planning (ERP) systems.
High school diploma or GED required.
Candidates must pass a background check and drug screen and meet ATF requirements for firearm possession.

Nice To Haves

Associate or bachelor’s degree in business, operations, supply chain, or a related field.
Excellent attention to detail and accuracy.
Strong communication, interpersonal, and leadership skills.
Strong analytical, organizational, communication, and problem-solving abilities.
Excellent organizational and time-management skills.
Ability to analyze operational data and KPIs and translate findings into actionable improvements.
Strong understanding of inventory management and purchasing processes.
Ability to manage competing priorities, make sound decisions, and maintain follow-through.
Ability to identify inefficiencies, assess root causes, and implement practical, sustainable solutions.
Strong relationship-building skills with employees, department leaders, vendors, and other business partners.
Experience leading cross-functional projects and supporting organizational growth or operational scaling.

Responsibilities

Lead operational performance across multiple departments, including inventory control, purchasing, web sales management, customer service, and other operational areas as needed.
Provide cross-functional leadership for sales, production, and other assigned functions.
Translate company goals into operational priorities, measurable objectives, and action plans in partnership with the owner and department leaders.
Establish and monitor KPIs, review trends and performance gaps, and provide leadership with regular reporting and recommendations.
Review financial statements and investigate root causes to identify solutions for improving profitability.
Contribute to developing and monitoring annual forecasts and budgets.
Set expectations for consistent execution of approved processes and procedures, address recurring gaps, and reinforce accountability across departments.
Oversee enforcement of occupational health and safety standards in the workplace.
Mentor and develop department leaders to strengthen leadership capabilities, accountability, and decision-making.
Oversee inventory control strategy and execution, including inventory accuracy, cycle counts, stock levels, replenishment, and resolution of material discrepancies.
Oversee purchasing processes and vendor coordination to support material availability, appropriate follow-up, and accurate purchasing records.
Lead development, implementation, documentation, and continuous improvement of SOPs and operational controls in coordination with department leaders.
Direct cross-functional operational improvement initiatives and partner with the Project Manager to establish ownership, milestones, communication, and timely completion.
Identify bottlenecks, risks, inefficiencies, and opportunities to improve productivity, accuracy, service, cost control, and use of company resources.
Develop and implement scalable workflows and systems that support increased volume and business growth while maintaining a lean operating structure.
Promote continuous improvement, cross-functional cooperation, ownership, and consistent execution.
Work with executives and shared staff departments to develop and implement cohesive company-wide processes and initiatives.
Perform other duties as assigned.

Benefits

PTO with annual rollover; accrual begins at 90 days.
Nine holidays and one floating holiday; Veteran’s Day is paid double for employees whose DD214 is on file.
Four traditional and two basic health insurance plans to choose from.
Employer monthly contribution toward healthcare plans.
Traditional and Roth 401(k) options with company match.
Company-paid life, accidental death, and dismemberment insurance.
Company-paid Employee Assistance Program with 24/7 access.
Two dental insurance plans.
Vision insurance.
Supplemental insurance plans, including accident, cancer, critical illness, and hospital coverage.
HSA and FSA options.
Short-term and long-term disability coverage.
Supplemental life insurance options.
Employee discounts on company products.