Retail Assistant Store Manager
Office Depot • London, KY11d • $16 - $20
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Retail Assistant Store Manager
Office Depot•London, KY
•$16 - $20
About The Position
The Retail Assistant Store Manager at Office Depot helps drive store sales and service growth, build a vibrant sales culture, maintain visual and merchandising standards, support freight and logistics activities, and prioritize client satisfaction. The role helps lead a customer-centric environment, engage with the local community, and foster a positive culture aligned with Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous. The Assistant Store Manager is a Key Carrier and leader on duty. Flexible scheduling is required, including evenings, weekends, and occasional holidays. Full-time Assistant Managers must also perform External Key Carrier duties, including opening and closing the store. The role partners with store leadership to deliver memorable customer experiences, execute selling techniques and training, support operational efficiency, and develop associates. External Key Carrier responsibilities include maintaining building and associate safety and security when other managers are absent, opening and closing the store, handling cash and daily balancing, and ensuring loss-prevention compliance. The position may require consent to periodic comprehensive third-party background checks.
Requirements
- High school diploma or equivalent.
- One to three years of related experience.
- Basic computer skills and ability to use job-related technology and systems.
- Ability to work a flexible schedule aligned with business needs, including evenings, weekends, and occasional holidays.
- For full-time Assistant Manager positions, ability to perform External Key Carrier responsibilities, including opening and closing duties.
- Advanced selling skills and strong customer focus.
- Leadership ability to lead, coach, motivate, and manage conflict.
- Strong problem-solving and time-management skills, including the ability to plan, prioritize, and execute.
- Excellent verbal and written communication skills and ability to collaborate as a team player.
- Business acumen, accountability, drive for results, and sound decision-making.
Nice To Haves
- Bachelor’s degree in Business, Marketing, Retail, or a related field.
- Retail, sales, customer-facing, and/or supervisory experience.
- Positive, engaging, action-oriented, adaptable, and passionate about the brand, products, services, and solutions.
Responsibilities
- Partner with the management team to drive memorable customer experiences and client satisfaction.
- Ensure the execution of Office Depot selling techniques and sales training across the store.
- Assist with training and developing associates to foster a sales-focused environment.
- Model exceptional customer service and product expertise.
- Process merchandise accurately and efficiently in accordance with procedures, deadlines, and visual merchandising standards.
- Identify process improvements and implement plans to reduce waste and inefficiencies.
- Assist the General Manager with guidance and coaching for associates.
- Contribute to sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction initiatives.
- Guide, direct, and train store associates, including Print Services associates.
- Facilitate training on the business model and holistic service offerings for clients and customers.
- Observe, coach, and provide feedback to improve associate proficiency and build trust and brand loyalty.
- Provide input to the General Manager when assessing associates' performance, certifications, and competencies.
- Maintain building and associate safety and security when other managers are absent.
- Perform opening and closing duties, including activating and deactivating the store alarm, cash handling, and daily store balancing.
- Ensure regular loss-prevention compliance and fulfill External Key Carrier responsibilities.
- Perform other responsibilities as deemed necessary.
Benefits
- 401(k)
- Additional benefits package
- Opportunities to move and grow within the organization
- Potential eligibility to participate in an incentive program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Job Search Resources
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