Office Manager Jobs

About The Position

Requirements

• High school diploma or GED.
• Literacy, communication, and math skills at a level normally demonstrated at the associate’s degree level.
• At least three years of experience in a physician’s office or medical environment.
• Excellent communication and organizational skills.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Supervise daily support-staff activities to ensure smooth departmental workflow and operations.
• Coordinate team activities and staff-to-workload ratios to use resources effectively.
• Conduct hiring, performance reviews, counseling and disciplinary actions, and termination of office staff.
• Manage personnel and human resources issues for office staff.
• Manage business office functions, which may include patient admissions and registration, insurance verification, prior authorizations, scheduling, patient financial consultation, and medical records.
• Serve as liaison between the center and the central business office.
• Work with the center administrator and nursing director to establish and manage the patient experience program.
• Oversee business office supply inventory and ordering.
• Work with the center administrator, nursing director, and compliance team to ensure compliance with local, state, and federal requirements, HIPAA, AAAHC, and OSHA.
• Coordinate resolution of issues related to physicians and their office staff.
• Collaborate as needed with human resources, finance, information technology, and compliance.
• Perform other duties as assigned.
• Follow established policies, procedures, regulatory and accreditation requirements, and applicable professional standards.
• Provide customers with an excellent service experience by demonstrating the organization’s core and leader behaviors.