Office Manager Jobs

About The Position

Requirements

• Associate's degree in Business Management, Office Administration, or related field, or equivalent training and/or related experience.
• Previous office administration experience with evidence of processing complex reports, spreadsheets, invoices, payroll administration, handling confidential material, and confidential file maintenance.
• Knowledge of standard office communications and procedures.
• Strong bookkeeping and word processing skills with emphasis on efficiency, accuracy, and organization.
• Excellent customer service and communications skills, both verbal and written, to a diverse group of people in a friendly, courteous manner.
• Ability to work independently with little supervision and collaboratively within a team-based environment, prioritizing work, and performing multiple functions simultaneously.
• Ability to professionally handle stressful, complex situations in relation to parent and student needs; to work with a diverse population; and maintain security and confidentiality of records and information.

Nice To Haves

• Bachelor's degree and/or equivalent related experience, education and training.
• Previous experience in a high-volume customer service position in an academic environment.
• Knowledge of University policies and procedures.
• Previous office management experience.
• Knowledge of Windows, Microsoft Office 365 and Outlook.
• Knowledge of University Purchasing Card procedures, HokieMart, Banner (HR, Student System, Time Entry, and LMM), or similar.
• Prior experience in Higher Education or a nonprofit/philanthropic setting.

Responsibilities

• Serve as the primary point of contact for the New Student and Family Programs office.
• Provide high-level administrative support to the Director of NSFP and other departmental leadership.
• Act as the Human Resources liaison for professional and student staff members.
• Perform financial administration duties.
• Provide clerical and administrative support by running reports, maintaining files, processing purchase orders, managing calendars, performing supplies inventory control, and fielding phone calls.
• Work independently and collaboratively with key university stakeholders.
• Grow and take advantage of a developmental plan with opportunities to advance within the Department and the Division.

Benefits

• health insurance
• paid leave
• retirement
• tuition assistance
• VT discounts