ORS Manager

State of Utah Office of the Governor•Taylorsville, UT

4d•$27•Hybrid

About The Position

The ORS Manager supervises subordinate personnel, including hiring, assigning and delegating work, training, evaluating performance, and initiating corrective or disciplinary actions. The role evaluates cases and determines whether ongoing agency involvement is needed, provides assistance and on-the-job training, and delivers presentations or instruction to staff, management, clients, or the public. The manager also designs training materials, maintains area-specific records, reviews reports, resolves sensitive compliance issues, and analyzes data and findings to make recommendations. This is a full-time, hybrid position in Taylorsville, Utah. It is eligible for a full benefits package and requires a background check. The position is in a supervisory schedule code.

Requirements

Use case management software systems.
Coordinate the activities or tasks of people, groups, and/or organizations.
Maintain confidentiality.
Deal with people sensitively, tactfully, and professionally.
Use logic to identify key facts, explore alternatives, and propose quality solutions when making decisions or solving problems.
Speak clearly, concisely, and effectively; listen to and understand verbally presented information and ideas.
Organize information clearly and concisely.
Communicate information and ideas clearly and concisely in writing, and read and understand written information.

Nice To Haves

Assess organizational needs such as staffing, training, and security.
Supervise others by assigning and directing work, conducting employee evaluations, providing staff training and development, taking appropriate disciplinary or corrective actions, and making hiring or termination recommendations.
Know principles, theories, and practices of performance management.
Identify the best person for a task, delegate assignments, and direct people as they work.
Provide technical assistance to users.
Read, interpret, and apply laws, rules, regulations, policies, and/or procedures.

Responsibilities

Supervise subordinate personnel, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and initiating corrective or disciplinary actions.
Evaluate cases and determine the need for ongoing agency involvement.
Provide assistance and/or on-the-job training.
Deliver presentations, stand-up training, or instruction to staff, management, clients, or the general public.
Design and/or prepare training and instructional materials, teaching aids, and devices.
Develop and maintain area-specific records, review reports, and resolve sensitive compliance issues.
Analyze, summarize, and/or review data; report findings, interpret results, and/or make recommendations.