ORS Manager

State of Utah • Taylorsville, UT

3d • Hybrid

About The Position

The ORS Manager supervises subordinate personnel and oversees day-to-day work, including hiring, assigning and delegating workloads, training, monitoring and evaluating performance, and initiating corrective or disciplinary actions. The role evaluates cases and determines whether ongoing agency involvement is needed, provides assistance and on-the-job training, and delivers presentations or instruction to staff, management, clients, or the public.

The manager designs and prepares instructional materials and teaching aids, maintains area-specific records, reviews reports, and resolves sensitive compliance issues. The position also analyzes and summarizes data, reports findings, interprets results, and makes recommendations. This is a full-time, hybrid position based in Taylorsville, Utah, with eligibility for a full benefits package. A background check is required; a drug test is not required.

Requirements

• Use case management software systems.
• Coordinate the activities or tasks of people, groups, and/or organizations.
• Maintain confidentiality.
• Deal with people with sensitivity, tact, and professionalism.
• Use logic to identify key facts, explore alternatives, and propose quality solutions when making decisions or solving problems.
• Speak clearly, concisely, and effectively; listen to and understand verbal information and ideas.
• Organize information clearly and concisely.
• Communicate information and ideas clearly and concisely in writing, and read and understand written information.

Nice To Haves

• Assess organizational needs, such as staffing, training, and security.
• Supervise others by assigning and directing work, conducting employee evaluations, providing staff training and development, taking appropriate disciplinary or corrective actions, and making hiring or termination recommendations.
• Knowledge of the principles, theories, and practices of performance management.
• Identify the best person for a task, delegate assignments, and direct people as they work.
• Provide technical assistance to users.
• Read, interpret, and apply laws, rules, regulations, policies, and/or procedures.

Responsibilities

• Supervise subordinate personnel, including hiring, determining workloads, delegating assignments, training, monitoring and evaluating performance, and initiating corrective or disciplinary actions.
• Evaluate cases and determine the need for ongoing agency involvement.
• Provide assistance and/or on-the-job training.
• Deliver presentations, stand-up training, or instruction to staff, management, clients, or the general public.
• Design and/or prepare training and instructional materials, teaching aids, and devices.
• Develop and maintain area-specific records, review reports, and resolve sensitive compliance issues.
• Analyze, summarize, and/or review data; report findings; interpret results; and/or make recommendations.

Benefits

• Full benefits package eligibility.
• Job stability within a well-established organization.
• Career growth and opportunities for leadership.
• Meaningful work benefiting the community and supporting organizational goals.
• Supportive work environment that values cooperation, strong work ethics, and mutual support.
• Work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed