ORS Agent I
About The Position
The ORS Agent I receives extensive training to learn how to legally establish paternity and child support orders, enforce orders by collecting child support, and enforce other provisions within an order. The role verifies or corrects balances owed and determines appropriate legal actions, such as garnishments and liens. It also prepares documentation for court hearings and conducts research to gather evidence, analyze facts, and apply Office of Recovery Services rules, regulations, and policies. This full-time position is hybrid and based at 4315 S 2700 W, Taylorsville, Utah 84129. It pays $20.31 and is eligible for a full benefits package. A criminal history check is required; no drug test is required. Employment includes a probationary period. The successful applicant may have access to confidential information, including Federal Tax Information, HIPAA information, and Criminal Justice Information.
Requirements
- Intermediate to advanced computer skills and proficiency in a technologically driven environment.
- Exceptional ability to multitask and make decisions quickly.
- Strong customer service and communication skills, including the ability to assist people with sensitivity, tact, and professionalism, without prejudice or bias.
- Must successfully pass a criminal history check.
Nice To Haves
- Ability to contact individuals or organizations effectively to secure delinquent payments or arrange payment for money owed.
- Ability to interpret, clarify, explain, and apply agency policy and procedures, business practices, and federal or state laws and regulations. These qualifications may be trainable on the job.
Responsibilities
- Learn to legally establish paternity and child support orders and enforce orders by collecting child support and enforcing other order provisions.
- Verify or correct balances that may be owed.
- Determine appropriate legal action, including garnishments and liens.
- Prepare documentation for cases presented in court hearings.
- Research to gather evidence, analyze facts, and apply Office of Recovery Services rules, regulations, and policies.
Benefits
- Full benefits package eligibility
- Job stability
- Career growth and opportunities for leadership
- Meaningful work benefiting the community
- Supportive work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
