Office Manager Jobs

About The Position

Requirements

• High School Diploma or GED

Nice To Haves

• Bachelors Degree, Related Field
• 2 years Service related supervisory experience

Responsibilities

• Assures that customer service is a primary focus of the practice. Uses information from patient satisfaction surveys and other tools to create a healing environment and improve patient experience. Resolves concerns and responds to complaints related to care, access and service. Patient scheduling and wait times meet RMG metrics. Creates a safe work environment and reports safety events.
• Responsible for revenue capture, reconciliation, and other financial aspects of the practice such as staffing levels/training, payroll, cash/account management.
• Operates the practice in accordance with all RHS and RMG policies and procedures. Identifies opportunities to improve operations. Resolves concerns and responds to issues. Collaborates with practice director on office operations and management including human and material resources.
• Responsible for direct supervision of offer staff to include hiring, training and performance management. Assists with the recruitment, orientation and retention of new providers to the practice.
• Is an effective listener and applies critical thinking to problem solving.