Retail Assistant Store Manager

Office Depot • Baton Rouge, LA

10h • $14 - $21

About The Position

The Retail Assistant Store Manager helps drive store sales and service growth, cultivate a vibrant sales culture, uphold visual merchandising standards, support freight and logistics activities, and prioritize client satisfaction. The role helps lead a customer-centric environment, engage with the local community, and foster a positive culture aligned with Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous. The position is a Key Carrier and leader on duty. Assistant Managers must work a flexible schedule aligned with business needs, including evenings, weekends, and occasional holidays. Full-time Assistant Managers must also be able to perform External Key Carrier duties, including opening and closing the store.

The role supports store success through sales, exceptional service, operational excellence, and development of a high-performing team. Essential functions may require consent to periodic comprehensive background checks conducted by a third party. Other duties may be assigned.

Requirements

• High school diploma or equivalent.
• Basic computer skills and ability to use job-related technology and systems.
• Ability to work a flexible schedule, including evenings, weekends, and occasional holidays.
• For full-time Assistant Manager positions, ability to perform External Key Carrier responsibilities, including opening and closing duties.

Nice To Haves

• Bachelor’s degree in Business, Marketing, Retail, or a related field.
• 1–3 years of related experience; retail, sales, customer-facing, and/or supervisory experience is preferred.
• Advanced selling skills and a strong customer focus.
• Leadership skills, including the ability to lead, coach, motivate, and manage conflict.
• Strong problem-solving and time-management skills, with the ability to plan, prioritize, and execute.
• Excellent verbal and written communication skills; effective collaboration and teamwork.
• Business acumen, accountability, drive for results, and sound decision-making.
• Positive, engaging, action-oriented, adaptable, and passionate about the brand, products, services, and solutions.

Responsibilities

• Partner with the management team to drive memorable customer experiences and client satisfaction.
• Ensure Office Depot selling techniques and sales training are executed across the store.
• Help train and develop associates and foster a sales-focused environment.
• Model exceptional customer service and product expertise.
• Process merchandise accurately and efficiently in accordance with procedures, deadlines, and visual merchandising standards.
• Identify process improvements and implement plans to reduce waste and inefficiencies.
• Assist the General Manager with guidance and effective coaching to improve associate performance.
• Contribute to sales and profitability through initiatives that improve conversion, Average Order Value (AOV), and customer satisfaction.
• Provide guidance, direction, and ongoing training to store associates, including Print Services associates.
• Facilitate training on the business model and the holistic service offering for clients and customers.
• Observe, coach, and provide feedback to improve associate proficiency and build trust and brand loyalty.
• Exercise independent judgment when advising the General Manager on associate performance, certifications, and competencies.
• Maintain building and associate safety and security when other managers are absent.
• Perform opening and closing duties, including activating and deactivating the store alarm, cash handling, and daily store balancing.
• Ensure regular loss-prevention compliance and fulfill responsibilities associated with the External Key Carrier designation.
• Perform other duties as assigned.

Benefits

• Competitive salaries.
• Benefits package that includes a 401(k).
• Opportunities to move and grow within the organization.
• Potential eligibility to participate in an incentive program, subject to the Incentive Plan terms and conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED