Assistant Office Manager

North American Dental Group • Old Saybrook, CT

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About The Position

Life Long Dental Care in Old Saybrook, Connecticut is seeking a full-time Assistant Office Manager to support the overall operations of the dental practice. The role handles administrative, financial, and staff-related tasks, often under the guidance of a dental office manager. Responsibilities include managing patient records and scheduling, handling insurance claims, ordering supplies, and supporting human resources functions such as staff scheduling and training.

The Assistant Office Manager helps meet office revenue goals through effective scheduling, staff productivity, and expense management. The role also requires leadership, adaptability, effective communication, and accurate completion of administrative functions while helping maintain an efficient practice, positive team morale, and the organization’s values.

The schedule is Monday through Wednesday, 7:45 a.m.–5:00 p.m.; Thursday, 9:45 a.m.–7:00 p.m.; and Friday, 7:45 a.m.–3:00 p.m. Pay is $25.00–$30.00 per hour, based on experience.

Requirements

• Bachelor’s degree in a related field or four years of related experience.
• Experience managing in a dental or another fast-paced, highly interactive customer service environment.
• Strong computer skills, including knowledge of Microsoft Office programs.
• Ability to learn new programs.

Nice To Haves

• Experience with Medicare, Medicaid, or other insurance.

Responsibilities

• Manage tasks such as scheduling, staff productivity, and expenses to help meet office revenue goals.
• Build strong relationships with the team through flexibility and adaptability.
• Guide the team and support its success in a fast-paced, energetic work environment.
• Supervise and communicate effectively to support practice efficiency and maintain organizational values and team morale.
• Accurately complete administrative functions, including financial review, compliance standards, and end-of-day reporting.
• Manage patient records and scheduling, handle insurance claims, and order supplies.
• Assist with human resources functions such as staff scheduling and training.

Benefits

• Medical plan options through the CHOICE program, a Health Reimbursement Arrangement (HRA).
• 401(k) retirement savings plan.
• Voluntary life and disability insurance.
• Access to investment advisors at no additional expense.
• Paid time off (PTO).
• Paid holidays.
• Employee discount program on products and services.
• Team Member Assistance Program (EAP).
• Employee referral program rewards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level