Dental Office Manager (Highland)

DENTAL DREAMS • Highland, CA

1d • Onsite

About The Position

Dental Dreams in Highland, California, is seeking a motivated Office Manager with managerial dental practice experience. The role focuses on achieving operational goals, managing employee and patient relations, and supporting the practice’s front desk, scheduling, dental assistants, and dentists. The manager supervises front- and back-office staff and covers those roles when needed. They help maintain a patient-centric service culture and ensure office processes support high-quality patient care.

Dental Dreams is a growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities. The company states that more than 94% of its patients recommend it to family and friends.

KOS Services LLC / Dental Dreams is an equal opportunity employer committed to an inclusive and diverse workplace. Qualified candidates receive consideration without discrimination on legally protected grounds.

Requirements

• Managerial experience.
• Dental Assistant experience.
• A track record of providing outstanding customer service.
• Ability to work in a fast-paced, hands-on environment.

Nice To Haves

• Dental practice management experience.
• Bilingual ability.
• Knowledge of ADP Workforce, Dentrix, and/or Eaglesoft.

Responsibilities

• Supervise front- and back-office staff and cover those roles when necessary.
• Foster a patient-centric disposition and culture of service.
• Hire and train support staff.
• Manage performance and conduct annual reviews.
• Verify dental benefits accurately and manage patient check-in and check-out processes.
• Assist with presenting and explaining treatment plans.
• Collect payments, co-payments, and deductibles.
• Oversee patient scheduling in line with goals.
• Create insurance claims and submit pre-authorizations to insurance companies on time.
• Pull patient charts for future appointments when necessary.
• Perform other duties as assigned.

Benefits

• Competitive compensation.
• Monthly bonus availability based on performance.
• Medical insurance.
• Vision insurance.
• Free dental treatment at Dental Dreams locations.
• Paid time off (PTO).
• 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed