Dental Office Manager

Ideal Dental•Northlake, TX

About The Position

The Dental Office Manager oversees the dental office’s day-to-day operations to ensure it functions smoothly and efficiently. The role manages patient service issues, supports high guest satisfaction, promotes a positive office culture, creates staff schedules, and completes daily and monthly reports. The manager also supports the office’s needs as required and may travel to newly acquired DeNovo offices to assist with integration and operations.

Requirements

At least 2 years of management experience.
High school diploma or equivalent.
Strong communication and customer service skills.
Leadership ability, including leading by example and motivating a team.
Ability and desire to connect with and serve patients and guests.
Excellent multitasking and organizational skills, including the ability to stay focused in a fast-paced environment.
Welcoming demeanor and positive attitude.

Nice To Haves

Dental experience is preferred.

Responsibilities

Oversee daily office operations, including patient flow and team coordination.
Address and resolve patient service issues professionally and with care.
Lead, mentor, and support the dental team, encouraging collaboration and professional development.
Foster a supportive and engaging work environment aligned with company culture.
Create and manage staff schedules to meet office needs and team availability.
Audit patient accounts for accuracy and verify billing and records.
Present treatment options clearly and compassionately, helping patients address financial barriers and make informed decisions.
Complete daily and monthly reports and review key metrics to support office efficiency and growth.
Take on additional duties as needed to support the office.
Travel to newly acquired DeNovo offices as needed to support integration and operations.