About The Position

Under the direction of the School Principal, the School Office Manager performs administrative office functions to ensure the smooth and efficient operation of the school office. The role provides administrative assistance to the Principal, administrators, and school staff, relieving the Principal of many administrative details. It requires knowledge of the organization’s structure, policies, and personnel, along with independent judgment and discretion in making administrative decisions. The manager acts as a liaison for the school as directed and may direct and review administrative staff work. The position handles complex assignments requiring judgment, analysis, and initiative to resolve problems and make recommendations. The manager supports school communications, scheduling, visitor services, student office monitoring, substitute arrangements, safety procedures, facilities and equipment, personnel records and workflows, and school budgets. The role supervises a School Office Assistant and may take independent action.

Requirements

  • High School Equivalency (HSE) diploma.
  • Three years of experience in administrative assistant or clerical work, human resources, budgeting, payroll, accounting, banking or loan servicing, or operational school support.
  • Criminal background check and fingerprinting are required.
  • Intermediate knowledge of common office application software and Microsoft Office.
  • Advanced knowledge of typical office equipment, including telephones, copiers, and email.
  • Intermediate verbal and written communication skills and organizational skills.
  • Advanced interpersonal relations skills.
  • Ability to work independently and collaboratively.
  • Ability to write routine reports and correspondence and to read and interpret documents such as safety rules, operating and maintenance instructions, and policy books.
  • Ability to keep technically current, learn new knowledge, and adapt to and master new system applications and processes.
  • Ability to communicate, interact, and work effectively and cooperatively with people from diverse ethnic and educational backgrounds, and willingness to contribute to cultural diversity for educational enrichment.
  • Ability to stay current with District policies, standards, and training concerning data quality, data privacy, cybersecurity, student and staff data, and related information systems.
  • Ability to recognize the importance of workplace safety, follow safety rules, use safe work habits and appropriate safety equipment, and report unsafe conditions.
  • Ability to promote and follow Board of Education policies, District policies, and building and department procedures.

Nice To Haves

  • Experience working in the public sector.
  • Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
  • Racially conscious and culturally competent, with the skill, will, capacity, and knowledge to commit to continuous improvement.
  • Education or training beyond high school.
  • Experience working in an educational environment.

Responsibilities

  • Provide administrative support to the Principal, administrators, and school staff, including maintaining shared documents, newsletters, handbooks, calendars, filing systems, mail, building keys, the school website, marquee, and Blackboard Connect; coordinating appointments, meetings, facilities, building use, major events, and travel arrangements; and publishing weekly staff calendars and information bulletins.
  • Welcome and assist staff, students, parents and guardians, community members, callers, and visitors; answer phones and inquiries, provide information, take and deliver messages, direct people to appropriate staff or locations, and help defuse difficult situations.
  • Monitor students sent to the school office for disciplinary reasons, brain breaks, testing opt-outs, and other matters.
  • Draft and prepare correspondence, reports, forms, presentations, special projects, and other materials, including confidential materials; proofread documents; record and distribute meeting minutes; research and compile data and statistics; and prepare scheduled or special reports.
  • Manage substitute personnel arrangements, including use of the automated substitute system, report verification, and training users on the system.
  • Monitor building cameras, visitors, sign-in procedures, and building activities, including evacuation drills, lockdowns, evacuations, and other emergencies; serve as a liaison for emergency calls and initiate crisis procedures in an administrator’s absence when directed by appropriate officials; support the school clinic on an emergency basis or when necessary; and assist with hallway student management.
  • Oversee maintenance of the facility and equipment and, when applicable, liaise with Information Systems about equipment problems.
  • Train, direct, supervise, and support personnel; help resolve work problems and assist with evaluations; maintain personnel files and paperwork; and monitor hiring and separation workflows in the Enterprise Resource Planning system.
  • Assist with developing, maintaining, and monitoring school budgets and report variances to the supervisor.
  • Perform other duties as assigned or requested.
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