Office Coordinator Jobs

About The Position

Requirements

• High school diploma or GED equivalent.
• One to two years of office experience.
• Possess the practical and technical knowledge required for the job.
• Able to perform the essential responsibilities satisfactorily, with or without reasonable accommodation.
• Able to stand, walk, sit, stoop, reach, lift, see, speak, and hear.
• Able to lift up to 35 pounds for clinical staff or 50 pounds for non-clinical staff; use an assisted-lift device or obtain assistance for heavier lifts.
• Maintain confidentiality according to Midland Health policies and procedures.

Nice To Haves

• Associate degree in an applicable healthcare field preferred.
• Bachelor's degree is a plus.
• Current Texas credentialing certificate in Medical Office Assisting preferred.
• One to two years of experience in a healthcare field preferred.
• Clinical experience is a plus.

Responsibilities

• Supervise office staff and support general medical office operations and administration.
• Order supplies and oversee office cleanliness and housekeeping services.
• Manage computer functions associated with patient care and follow established computer-system protocols.
• Greet patients, provide forms, review completed forms for accuracy, and prepare appointment information and patient data for visits.
• Request and verify insurance information before patient visits.
• Enter and update patient and insurance data and schedule appointments, including revising schedules for cancellations.
• Answer telephone calls, record messages for medical personnel, and keep medical personnel informed about the day's workload.
• Prepare encounter forms, enter billing data according to Midland Health policies and procedures, collect patient payments, and provide receipts.
• Complete daily journals and closeout tasks, prepare the daily deposit, and provide required journal copies to the Accounting Department.
• Perform clerical work, including photocopying, typing, mailing, and faxing forms and information according to protocols.
• Maintain confidentiality and a professional, neat, clean, and well-ordered work environment.
• Triage and assess patients and prepare them for examinations and testing.
• Document patient communications and circumstances professionally.
• Administer medications, treatments, or testing as directed by a physician.
• Communicate verbally, in writing, by telephone, and by computer; inform or advise patients of results, physician advice, and required treatment or appointments.
• Respond to patient needs involving education, physician referrals, medication refills, and return calls.
• Manage patient schedules for a diverse group of providers.
• Assess the office environment for organization, cleanliness, privacy, security, and safety.
• Manage medical supplies, instruments, and equipment, including storage, cleaning, and monitoring requirements.
• Maintain effective relationships with fellow workers and superiors.
• Perform other duties as assigned.