Dental Front Office Coordinator - Queen Anne Hilltop Dental

Mosaic Dental Collective•Seattle, WA

About The Position

Queen Anne Hilltop Dental is seeking an experienced, dedicated Front Office Coordinator. The position partners with clinicians to provide patients with a comfortable and welcoming experience while helping maintain the practice’s financial health. As the first point of contact for patients, the coordinator sets the tone for their experience and supports scheduling, insurance verification, and payment collection. The role reports to the Office Manager and is scheduled five days per week, Monday through Friday. The hourly pay range is $28.15–$32.38, depending on experience.

Requirements

  • High school diploma, GED, or equivalent.
  • One year of dental front office experience.
  • Excellent organizational skills.
  • Excellent interpersonal communication skills.
  • Patient-advocacy qualities, including empathy, adaptability, and ethical conduct.
  • Ability to multitask effectively.
  • Proficiency in Microsoft Office.

Nice To Haves

  • Prior dental insurance coordination experience.
  • Prior experience with Open Dental software.

Responsibilities

  • Coordinate new patients and hygiene appointments.
  • Maintain productive schedules and confirm appointments.
  • Obtain financial commitments from patients and collect co-payments.
  • Obtain necessary insurance pre-authorizations.
  • Ensure compliance with company policies and applicable state, federal, and other regulatory requirements.
  • Respond to patient billing, treatment, and benefit inquiries.
  • Prepare and sterilize rooms and instruments carefully and consistently.
  • Help keep the day running smoothly with a proactive, can-do attitude.
  • Perform other duties and responsibilities as assigned by the Office Manager.

Benefits

  • Comprehensive health, dental, and vision benefits.
  • 401(k) with employer match.
  • Vacation pay and holiday/floating holiday pay.
  • Ongoing training and development through Mosaic’s network.
  • Supportive team that respects employees’ time and talents.
  • Opportunity to grow a career in a warm, patient-centered environment.
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