Dental Front Office

Affordable Dentures & Implants • Carencro, LA

1d

About The Position

Affordable Dentures & Implants is seeking an experienced, friendly, organized, and customer-focused dental front office professional to serve as the first point of contact for patients. The role supports an exceptional patient experience and helps ensure the efficient daily operation of the front office in a fast-paced dental practice dedicated to tooth replacement solutions. The position includes comprehensive new-hire training and onboarding.

Requirements

• At least 2 years of dental front office or dental receptionist experience.
• Previous experience scheduling patients in a dental practice.
• Knowledge of dental terminology, treatment planning, and patient scheduling.
• Experience managing the full dental insurance process, including verification, benefit review, claim submission, pre-authorizations, payment posting, claim follow-up, and patient financial communication.
• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Ability to work efficiently in a fast-paced dental office.
• Friendly, professional, and compassionate manner.
• Detail-oriented and highly organized, with the ability to manage multiple priorities.
• Dependable, motivated, and eager to grow within a dental practice.

Nice To Haves

• Experience using Eaglesoft.
• CareCredit experience.
• Chairside assisting or oral surgery experience.
• Positive attitude and a team-first mindset.
• Passion for delivering exceptional patient experiences.

Responsibilities

• Welcome patients professionally and compassionately, creating a positive first impression.
• Check patients in and out while maintaining efficient patient flow.
• Schedule, confirm, and coordinate patient appointments.
• Answer incoming calls and respond to questions about treatment, scheduling, pricing, financing, and office policies.
• Verify and maintain accurate patient records using Eaglesoft.
• Process payments, collect balances, and reconcile daily transactions.
• Discuss financing options, including CareCredit, when appropriate.
• Assist patients with insurance documentation and claim information.
• Follow up with prospective patients and encourage them to schedule appointments.
• Order and maintain office supplies and administrative materials.
• Prepare reports and administrative paperwork to support office operations.
• Maintain a clean, organized, and welcoming reception area.
• Assist the clinical team with chairside support when needed.
• Perform additional duties as assigned to support the practice.

Benefits

• Competitive compensation.
• Career growth and advancement opportunities.
• Supportive, team-oriented work environment.
• Opportunity to make a meaningful impact on patients' lives.
• Opportunity to work alongside experienced dentists and dental professionals.
• Comprehensive new-hire training and onboarding.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed