Office Coordinator

Food Bank of Central New York•Syracuse, NY

19d

About The Position

The Office Coordinator supports the smooth, efficient day-to-day operations of Food Bank of Central New York. The role provides administrative support, coordinates internal activities and communications, and assists staff, visitors, and leadership. The ideal candidate is organized, proactive, detail-oriented, able to manage multiple priorities in a fast-paced environment, and committed to excellent customer service. This position contributes to the Food Bank’s mission to fight hunger and food insecurity by supporting staff and communicating effectively with a diverse community. The position is full-time, hourly, and non-exempt, scheduled for 40 hours per week, Monday through Friday, 8:00 a.m. to 4:30 p.m., including a 30-minute unpaid meal break. It reports to the Chief of Staff. The salary range is $21.24–$22.59 per hour. A pre-employment criminal background check is required; the Food Bank complies with applicable state and federal laws concerning drug testing and criminal background checks, including Article 23-A.

Requirements

High school diploma or equivalent.
At least two years of experience in an administrative support role.
Proficiency in Microsoft Office 365.
Excellent time management and ability to prioritize work.
Strong organizational skills and ability to multitask.
Excellent written and verbal communication skills; fluency in English is required.
Professionalism and customer service skills.
Attention to detail and problem-solving skills.
Ability to collaborate and work as part of a team.
Reliability and follow-through.

Nice To Haves

Associate’s degree in business administration or a related field.
Nonprofit experience.
Bi- or multi-lingual ability.

Responsibilities

Serve as the organization’s first point of contact, managing phone calls, email correspondence, and in-person visits professionally and courteously.
Provide referrals to neighbors who contact the Food Bank.
Manage front desk operations, including phone calls, mail distribution, and scheduling.
Assist transportation staff with daily delivery calls to partner agencies.
Perform clerical duties such as photocopying, faxing, mailing, and filing.
Oversee incoming and outgoing mail processing, including internal organization and external mailing of monthly financial statements and delivery calendars.
Prepare correspondence, reports, presentations, and other documents as needed.
Maintain organized and accessible electronic and hard-copy filing systems.
Handle sensitive information confidentially.
Support event and meeting coordination, including logistics, attendees, and materials.
Manage shared calendars and conference room bookings.
Order and manage office supplies, equipment, and inventory.
Liaise with external vendors and service providers to support timely, efficient service.
Ensure compliance with office procedures, policies, and safety standards.
Maintain a clean, organized, and professional office environment.
Perform other duties assigned in support of the Food Bank’s mission.