Office Coordinator

HealthSource Chiropractic•Huntsville, AL

About The Position

HealthSource Chiropractic is hiring an Office Coordinator for a fast-paced chiropractic and progressive rehabilitation clinic. The role supports the practice across patient service, promotional communications, administrative tasks, and financial processes. The coordinator helps patients move through their care experience efficiently and works with the clinic team to maintain a welcoming, clean, and organized environment. The clinic provides chiropractic treatments, personalized care plans, and holistic wellness services, along with training and support for team members.

Requirements

  • Demonstrated previous customer service experience.
  • Proficiency in Microsoft Office and Windows.
  • Strong phone, computer, and interpersonal skills.
  • Ability to handle multiple tasks in a fast-paced office.
  • Energetic, friendly, motivated, purpose-driven, and team-oriented approach.
  • Conscientiousness and ability to follow tasks through to completion.

Nice To Haves

  • A two-year degree or higher is preferred, but not required.
  • Experience or interest in developing professional relationships with clients.

Responsibilities

  • Verify insurance coverage.
  • Create financial worksheets and deliver financial reviews to patients.
  • Make product and supplement recommendations based on the doctor’s treatment plan.
  • Scan incoming insurance EOBs.
  • Assist with marketing campaigns, creative content, and community outreach.
  • Prepare weekly patient reports.
  • Maintain confidentiality in accordance with HIPAA guidelines.
  • Work with the team to keep the clinic clean and clutter-free.
  • Manage patient flow among the doctor, rehabilitation services, and front desk to support an efficient and positive patient experience.
  • Maintain patient accounts by obtaining, recording, and updating personal and financial information.
  • Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims.
  • Maintain business office inventory.
  • Perform other administrative tasks.

Benefits

  • Paid time off (PTO) and other benefits.
  • Continuous clinical and business training.
  • Company-paid continuing education units (CEUs).
  • Company-paid malpractice insurance.
  • Opportunity to earn monthly bonuses.
  • Great pay.
  • Ongoing support and opportunities to enhance skills and advance a career.
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