Office Coordinator

Pacific Commercial Services•Kapolei, HI

About The Position

PCS is hiring an Office Coordinator to handle day-to-day office and clerical work and support smooth business operations. The role serves as a first point of contact for customers and calls for strong people skills, high customer-service standards, and reliable follow-through. The coordinator supports fleet compliance, documentation and data processing, employee programs, and office and warehouse administration.

Requirements

High school diploma or equivalent of 3 years of office, administrative, or customer service experience.
Proficiency in Microsoft Office Suite, especially Excel and Outlook.
Strong data-entry skills with a high level of accuracy.
Excellent phone etiquette and communication skills, in person and in writing.
Strong organizational skills and the ability to prioritize and multitask.
Attention to detail when handling forms, records, and compliance documentation.
Ability to work well with customers, field crews, supervisors, and a range of other people.

Responsibilities

Answer and direct phone calls professionally and courteously.
Serve as the front-line contact for walk-in customers, respond to requests, and direct customers to the appropriate resource.
Coordinate and communicate with project managers, supervisors, field crews, and customers.
Assist the Fleet Manager with vehicle and equipment compliance processing, including scheduling and coordinating safety checks and 90-point service inspections.
Process customer forms as needed for customers and jobs.
Enter data and process project documentation, records, and logs; scan and copy source documents accurately.
Serve as backup to the dispatcher for scheduling and project documentation.
Organize and maintain office files and records, including filing, scanning, and photocopying.
Assist with new-employee onboarding schedules, paperwork, and setup.
Coordinate the employee uniform program, including ordering and issuing uniforms and reviewing vendor performance and pricing.
Plan, organize, and execute employee engagement activities.
Assist employees with access to customer facilities, including badging, site paperwork, and clearance requirements.
Maintain office and warehouse supplies inventory and place orders when necessary.
Provide administrative support to staff members as required.
Perform other related duties as assigned.