Office Coordinator

Medline • Uxbridge, MA

13d

About The Position

Under general supervision, the Office Coordinator ensures an outstanding guest experience as the primary point of contact for welcoming visitors to the facility. The role also answers phone calls, receives mail and packages, and provides support to the management team and hourly team members. The coordinator provides professional, accurate, and timely assistance to visitors and employees and helps maintain facility safety by alerting security to suspicious activity.

Requirements

• High school diploma or equivalent.
• Experience providing customer service to internal and external customers, including meeting service quality standards and evaluating customer satisfaction.

Responsibilities

• Greet visitors, log their visits, and notify the appropriate person of their arrival.
• Direct or escort visitors to the appropriate meeting room or destination.
• Complete security procedures, including issuing badges to new team members and ensuring visitor logs are completed properly.
• Help maintain office and breakroom cleanliness and order supplies as needed.
• Assist team members with travel-related inquiries, employee purchases and shipments, and apparel distribution.
• Process expense reports for management team and hourly team members.
• Scan and retain non-sensitive team member documents in accordance with record-retention guidelines.
• Maintain communication boards, location contact lists, and Operations News Network content using information supplied by the management team.
• Answer incoming calls professionally and courteously, and direct callers to the appropriate parties or departments across Medline locations.
• Receive and direct deliveries, including food, printing, and flowers, and contact the applicable employee upon delivery.
• Alert security to suspicious activity to help maintain facility safety.
• Provide professional, accurate, and timely support to visitors and employees.

Benefits

• Health insurance
• Life insurance
• Disability benefits
• 401(k) contributions
• Paid time off
• Continuing education and training
• For employees working fewer than 30 hours per week: access to the Employee Assistance Program, Employee Resource Groups, and the Employee Service Corp.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED