Office Coordinator

Park Lawn Memorial Group • Albuquerque, NM

7d

About The Position

The Office Coordinator is the primary administrative lead for an individual business and manages a range of administrative tasks to help the funeral home run smoothly and exceed the expectations of client families and their guests. The role supports the business’s financial, scheduling, recordkeeping, customer-service, and office operations, and may provide backup for other administrative functions as needed. Duties may change, and other tasks or special projects may be assigned.

Requirements

• High school diploma or equivalent.
• At least two years of administrative or bookkeeping experience.
• Working knowledge of basic accounting principles.
• Proficiency with multi-line phone systems and general office equipment.
• Valid state-issued driver's license in good standing and an acceptable driving record.
• Ability to attend and perform work professionally and courteously in accordance with employer requirements.
• Ability to read, write, and speak English fluently.
• Proficiency and accuracy with numbers.
• Ability to maintain strict confidentiality.
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, Access, and PowerPoint.
• Excellent interpersonal and communication skills.
• Ability to maintain a positive attitude and working environment through organization and communication.
• Ability to handle multiple projects simultaneously, prioritize tasks, and exercise good judgment.

Nice To Haves

• Previous experience supervising staff.
• Bilingual ability.

Responsibilities

• Answer incoming telephone calls, provide information or route calls to the appropriate person, and place outgoing calls.
• Greet and escort visitors and their guests.
• Perform accounts payable and accounts receivable and inventory processes for the business.
• Schedule administrative staff to ensure adequate coverage.
• Update the timekeeping system when employees submit missed-punch logs.
• Process deeds monthly.
• Compose and type correspondence as needed.
• Provide direction, clarification, and feedback to administrative team members.
• Compile and report statistical data as required by the business or Managing Partner.
• Assist client families with necessary paperwork and appointment scheduling.
• Work cooperatively with all departments to achieve positive results.
• Receive and record payments from client families.
• Update and maintain business files and related systems.
• Serve as business timekeeper and maintain local employee files.
• Coordinate and maintain office supplies and equipment.
• Provide backup for other administrative functions as needed.
• Complete special projects and other duties as assigned.

Benefits

• Financial assistance programs supporting education and development in industry-related subjects.
• Health and welfare plans and savings account options.
• 401(k) and Roth retirement plan options with company match.
• Vacation, personal days, and sick days based on role.
• Employee discounts on services, merchandise, and property.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED