Dental Front Office Coordinator - Phinney Ridge Dental

Mosaic Dental Collective, LLC•Seattle, WA
•$56,000 - $65,200

About The Position

Phinney Ridge Dental is seeking an experienced and dedicated Front Office Coordinator. The role partners with clinicians to provide patients with a comfortable, welcoming experience while helping maintain the financial health of the practice. As the first point of contact for patients, the coordinator sets the tone for their experience, maintains productive schedules, verifies insurance information, and handles scheduling and checkout collections. The position reports to the Office Manager. The schedule is four days per week, Monday through Friday. The hourly pay range is $28.15–$32.38, depending on experience.

Requirements

  • High school diploma, GED, or equivalent.
  • At least one year of dental front office experience.
  • Excellent organizational skills.
  • Excellent interpersonal communication skills.
  • Patient advocacy, empathy, adaptability, and ethical conduct.
  • Ability to multitask effectively.
  • Proficiency in Microsoft Office.

Nice To Haves

  • Prior dental insurance coordination experience.
  • Prior experience with Open Dental software.

Responsibilities

  • Coordinate new patients and hygiene visits.
  • Maintain productive schedules and confirm appointments.
  • Obtain patients’ financial commitment and collect co-payments.
  • Obtain necessary insurance pre-authorizations.
  • Ensure compliance with company policies and applicable state, federal, and other regulatory requirements.
  • Respond to patient inquiries about billing, treatment, and benefits.
  • Prepare and sterilize rooms and instruments carefully and consistently.
  • Help keep the workday flowing with a proactive, can-do attitude.
  • Perform other duties and responsibilities as assigned by the Office Manager.

Benefits

  • Health, dental, and vision benefits.
  • 401(k) with matching.
  • Vacation pay.
  • Holiday and floating holiday pay.
  • Ongoing training and development through Mosaic’s network.
  • Career growth opportunities.
  • Supportive team that respects employees’ time and talents.
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