Community Coordinator - Office of Community Affairs - Permanent Part Time

City of Fresno•Fresno, CA

19d

About The Position

The City of Fresno’s Office of Community Affairs (OCA), working under the purview of the Mayor’s Office, provides services and resources for Fresno residents and engages members of the community. The Community Coordinator serves as a City liaison to constituent groups and associations, multicultural and immigrant populations, and community, faith-based, civic, and human-service organizations. This assignment focuses on working with immigrant and refugee organizations, conducting outreach with community-based and faith-based organizations, and serving as a liaison on local immigrant issues. The Coordinator supports equitable policies and practices that strengthen an integrated, engaged, and healthy immigrant community, and works with the City’s immigrant affairs committee to connect individuals with organizations and resources.

Requirements

Ability to speak, read, and write English and at least one other language commonly spoken in the Middle East, such as Arabic, Farsi, or Hebrew.
For this assignment, fluency in Modern Standard Arabic and the ability to identify other regional languages are required.
Bachelor’s degree from an accredited college or university, with major coursework in public administration, political science, business administration, mass communications, or a related field; additional qualifying experience may substitute for required education on a year-for-year basis.
Two years of administrative support experience emphasizing public and community relations.
Valid California Driver’s License at the time of appointment; candidates considered for hire must provide proof of a valid license and a current driving record.
Excellent oral, written, and computer skills.
Strong project and time management skills, including the ability to organize and convene meetings and maintain networks of community contacts and resources.
Ability to work effectively with diverse groups and demonstrate fairness, honesty, transparency, collaboration, initiative, and follow-through in difficult or sensitive community settings.
Ability to work flexible hours to accommodate engagement with community members and community-based organizations.

Nice To Haves

Experience connecting community leaders.
Fresno and Central Valley natives and members of the Middle Eastern and/or North African community are strongly encouraged to apply.

Responsibilities

Build relationships between community members and the City of Fresno by attending meetings and events hosted by community members and community-based organizations.
Facilitate presentations and discussions with City departments and officials.
Meet with individuals and community groups to seek solutions to problems.
Serve as the primary contact for residents with complaints, inquiries, and service requests.
Track and respond to citizen complaints, inquiries, and service requests.
Share information about public safety and City opportunities.
Collect and analyze data, identify opportunities, and make recommendations.
Work with immigrant and refugee organizations and conduct outreach with community-based and faith-based organizations.
Connect individuals with community organizations and resources relevant to immigrants.
Support the development and adoption of equitable policies and practices.