Logistics Director Jobs

About The Position

Requirements

• Bachelor’s degree in Business Administration, Operations, Supply Chain, Finance, Hospitality, Aviation, Human Resources, or a related discipline (or equivalent experience).
• Minimum of 10 years of progressive leadership experience leading large-scale, complex operational organizations.
• Demonstrated success leading global, high-volume travel, airline operations, logistics, workforce mobility, or comparable service organizations.
• Experience leading leaders across multiple operational functions within a complex global environment.
• Proven success driving operational excellence, business transformation, automation, or enterprise process improvement initiatives.
• Strong financial acumen with experience managing large operational budgets and driving cost optimization.
• Exceptional analytical, strategic planning, organizational leadership, and executive communication skills.
• Demonstrated ability to influence senior executives and build highly effective cross-functional partnerships.

Nice To Haves

• Experience leading commercial air travel operations, crew travel, workforce mobility, hospitality, or enterprise travel management.
• Experience implementing enterprise technology, automation, AI-enabled capabilities, or digital transformation initiatives.
• Experience developing executive dashboards, KPI frameworks, operational governance, and performance management systems.
• Lean Six Sigma, Operational Excellence, Continuous Improvement, or equivalent certification.
• Experience managing complex global vendor relationships and strategic partnerships.
• Bilingual (English/Spanish) preferred.

Responsibilities

• Provide strategic and operational leadership for the global Crew Travel & Logistics function, ensuring reliable, efficient, and compliant execution across all crew travel operations.
• Lead the day-to-day operational performance of Crew Air Operations, Crew Accommodations, Ground Transportation, Port Agent coordination, Travel Expense Management, and supporting logistics services.
• Ensure crew members arrive safely, compliantly, and on time to vessels worldwide while maintaining high service standards and operational reliability.
• Establish operational governance, service-level agreements, performance standards, and leadership routines that promote accountability, consistency, and operational excellence.
• Translate enterprise priorities into operational strategies that improve scalability, execution, workforce productivity, and business performance.
• Partner with executive leadership to continuously evolve the Crew Travel & Logistics operating model in support of organizational priorities and future business growth.
• Own the operational performance framework for Crew Travel & Logistics through meaningful KPIs, dashboards, analytics, and business insights that improve operational performance, cost stewardship, workforce productivity, and crew experience.
• Lead a global travel operation with significant annual spend, balancing financial stewardship with operational readiness and service excellence.
• Partner with Finance on forecasting, budgeting, financial planning, and investment decisions that support long-term operational success.
• Leverage analytics to identify trends, operational risks, cost-saving opportunities, and improvement initiatives that strengthen business performance.
• Drive accountability for operational and financial results across the organization through disciplined performance management.
• Lead enterprise transformation initiatives that modernize Crew Travel & Logistics through automation, digital capabilities, process optimization, and technology-enabled solutions.
• Partner with Technology, Digital, HRIS, and cross-functional stakeholders to define business requirements and deliver scalable future-state capabilities.
• Evaluate operating models and challenge the status quo by simplifying processes, eliminating waste, and improving end-to-end operational effectiveness.
• Champion a culture of continuous improvement by leveraging analytics, emerging technologies, employee insights, and industry best practices.
• Lead organizational change initiatives that ensure successful adoption of new processes, systems, and ways of working.
• Develop strategic operational partnerships that strengthen the global Crew Travel & Logistics ecosystem.
• Partner closely with Procurement to establish operational requirements, service expectations, and performance standards for airline, hotel, transportation, and logistics partners.
• Establish vendor governance, operational scorecards, and performance reviews that drive accountability, service quality, innovation, and continuous improvement.
• Ensure operational readiness and service continuity through effective oversight of strategic travel partners.
• Monitor marketplace trends and emerging technologies to identify opportunities that enhance operational performance and long-term business value.
• Build, coach, and develop a high-performing leadership team capable of leading through growth, complexity, and organizational change.
• Foster a culture of accountability, collaboration, innovation, operational excellence, and continuous improvement.
• Develop organizational capability through succession planning, leadership development, and employee engagement.
• Empower leaders to leverage data, critical thinking, and business insight to proactively solve problems and improve organizational performance.
• Create an environment that encourages ownership, collaboration, and continuous learning across a globally distributed organization.

Benefits

• competitive compensation and benefits package
• excellent career development opportunities