Logistics Director Jobs

About The Position

Requirements

• 8-10+ years of experience in distribution, shipping/receiving, warehouse operations, sample logistics, retail operations, studio logistics, or production operations.
• Demonstrated experience managing teams, physical inventory, inbound/outbound workflows, process controls, and operational reporting.
• Strong understanding of chain-of-custody, sample tracking, inventory accuracy, condition reporting, secure storage, and disposition processes.
• Ability to work in a deadline-driven production environment where physical sample readiness directly affects creative and eCommerce delivery timelines.
• Experience building SOPs, operational dashboards, exception reporting, and continuous-improvement routines.
• Strong cross-functional communication skills with the ability to escalate issues to PM, studio, client, and leadership teams.
• Comfort using technology-enabled logistics workflows, barcode/QR tracking, dashboards, and sample readiness reporting to manage high-volume operations.
• Ability to partner with technology and operations teams to connect Workhorse-style sample data to production schedules, BI dashboards, and SLA reporting.
• Understands the role of automation in reducing manual status chasing while maintaining disciplined human control over physical goods.
• Operational leader who brings structure, discipline, accountability, and practical problem-solving to a fast-moving production environment.
• Comfortable building process while also managing daily execution and urgent escalations.
• Data-aware and process-driven, but pragmatic enough to work with real-world sample, supplier, and studio constraints.
• Able to lead teams through high volume, seasonal spikes, and complex physical merchandise flows.

Nice To Haves

• Retail, apparel, home, CPG, eCommerce, photo studio, packaging, or agency production logistics experience is a strong asset.
• Experience with inventory systems, warehouse management systems, production tracking tools, Power BI, or workflow automation is an asset.

Responsibilities

• Lead the end-to-end sample logistics function across receipt, inspection, SKU matching, condition validation, storage, movement to studio, return, donation, disposal, and audit records.
• Design and enforce scalable shipping/receiving, chain-of-custody, barcode/QR scan, and sample-status processes that support high-volume production.
• Partner with PMs, Producers, Studio, and QA teams to ensure samples are production-ready before scheduling and that blockers are escalated quickly.
• Manage sample storage capacity, warehouse organization, inventory accuracy, physical security, disposition controls, and exception reporting.
• Implement practical process controls for missing samples, wrong colourways, damaged goods, incomplete packaging, late supplier shipments, and sample aging.
• Use Workhorse-style sample tracking and BI reporting to provide visibility into sample readiness, inbound/outbound activity, blocker trends, and launch risks.
• Lead, coach, and schedule sample coordination, shipping/receiving, warehouse, and logistics support resources as volume scales.
• Support governance reporting, SOP development, continuous improvement, and cost discipline across the physical merchandise workflow.

Benefits

• Exclusive employee subscription rates for SJC publications.
• A complimentary 1-year Toronto Life Insider membership.
• Discounted annual GoodLife membership.
• Participation in the Perkopolis Perk Program, offering employee pricing at a wide range of retailers.