Senior Director, Aviation and Logistics Solutions

TransMedics•Andover, MA

About The Position

The Senior Director, Aviation and Logistics Solutions is a key contributing leader on the Digital and IT leadership team. This role defines and drives digital capabilities for aviation, ground transportation, logistics coordination, and fleet operations, including reliable mobile and web applications that provide real-time visibility and orchestration across mission-critical functions. The leader develops and executes solutions connecting flight operations, ground transportation, fleet management, third-party partners, and end-to-end mission coordination. The role ensures logistical systems meet applicable FAA and international regulatory requirements and works closely with aviation and logistics teams to translate frontline needs into scalable digital solutions that support the organization’s organ-transplant mission. The position also leads the application portfolio across its lifecycle, governs real-time event-streaming architectures, and partners with relevant teams on machine-learning and AI use cases. It builds and develops a high-performing team, manages technology and service-provider relationships, and establishes succession and talent-development plans.

Requirements

Bachelor’s degree in Information Technology, Computer Science, Engineering, Aviation, Transportation, Logistics, or a related field.
15+ years of progressive experience in digital products, aviation technology, transportation, logistics, or enterprise applications, including significant leadership responsibility.
12+ years of experience building and leading cloud-native engineering application teams.
10+ years of experience building solutions used at scale by both internal and external users.
10+ years of experience architecting and implementing digital applications that leverage machine-learning and AI models.
10+ years of experience architecting and building applications across native mobile and web frameworks.
Demonstrated aviation and transportation domain expertise, including experience supporting regulated, safety-sensitive, and time-critical operations.
Substantial experience interpreting and applying FAA requirements and international aviation regulations to product design, operational processes, data, controls, and compliance evidence.
Mandatory hands-on architectural experience with real-time event streaming, event-driven systems, distributed messaging, high-availability processing, observability, and operational data integration.
Experience delivering solutions for third-party driver coordination, dispatch, routing, fleet management, telematics, tracking, or transportation-provider integration.
Excellent communication, leadership, talent-development, stakeholder-management, and organizational-change skills.

Nice To Haves

Experience in air carrier, air charter, air medical transport, aviation operations, logistics technology, or another highly regulated transportation environment.
Experience with global flight operations, international operating requirements, customs, cross-border logistics, airport operations, or aviation partner networks.
Experience with geospatial services, mapping, optimization, telematics, mobile offline operation, push notifications, and real-time operational control-center applications.
Strong experience with Agile product management, user-centered design, architecture governance, cybersecurity, quality management, and validated software delivery.

Responsibilities

Define and execute a multi-year product and capability roadmap for aviation operations, logistics coordination, ground transportation, fleet management, and end-to-end mission execution.
Develop a deep understanding of flight operations, dispatch, routing, scheduling, ground transportation, third-party driver coordination, fleet operations, and time-sensitive operational needs.
Partner with aviation, logistics, clinical operations, quality, regulatory, data, infrastructure, enterprise applications, and cybersecurity teams to deliver integrated and compliant capabilities.
Own the application portfolio lifecycle, including architecture, delivery, adoption, reliability, usability, support, enhancement, and retirement.
Build and maintain responsive mobile and web applications for dispatch, flight coordination, routing, status tracking, communications, exception management, and operational decision-making.
Enable end-to-end ground transportation coordination with third-party drivers and providers, including assignment, scheduling, location and status visibility, communications, proof of service, and performance management.
Deliver fleet-management capabilities for vehicle availability, utilization, maintenance, inspections, compliance, telematics, safety, and lifecycle planning.
Design and govern real-time event-streaming architectures that ingest, process, distribute, and retain operational events with appropriate resilience, ordering, traceability, and latency.
Ensure solutions comply with applicable FAA requirements, international civil aviation regulations, data-residency obligations, security standards, quality controls, and validated-system practices.
Partner with appropriate teams to develop high-value machine-learning and AI use cases embedded in the solution portfolio.
Provide real-time operational visibility, alerts, escalation workflows, and analytics to improve coordination, anticipate disruptions, and support rapid recovery.
Build and maintain a high-performing team responsible for the role’s scope.
Manage relationships with technology and service providers and hold partners accountable for delivering value.
Develop organizational capabilities, succession plans, and targeted talent-development strategies.

Benefits

Medical coverage with a Health Reimbursement Account through Blue Cross/Blue Shield of MA
Dental insurance
Vision coverage
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Short-term disability
Long-term disability
401(k) plan
Pet insurance
Employee Stock Purchase Plan