Liaison Jobs

About The Position

Requirements

• Current, unencumbered Registered Nurse or Allied Health Professional license in Louisiana.
• At least 2 years of experience in an acute care clinical setting.
• Excellent communication and interpersonal skills, including the ability to establish trust, integrate into a facility's culture, and build rapport with medical professionals.
• Strong organizational skills and interest in managing program logistics and care transitions rather than providing direct hands-on patient care.
• Ability to work as an engaged, in-person representative in a busy medical facility.
• Comfort navigating electronic medical records and using CRM software.

Nice To Haves

• Previous experience or a strong interest in healthcare business development, clinical sales, discharge planning, or utilization review.

Responsibilities

• Attend daily hospital rounds and huddles, review patient census, complete chart reviews, and track referrals.
• Build and manage relationships with hospital case managers, discharge planners, emergency department staff, and physicians to generate referrals and grow in-home care programs.
• Coordinate the logistical and administrative workflows for patient transitions from hospital or emergency settings to home.
• Review patient charts, assess eligibility for the acute-care-at-home model, and advocate for safe alternative care pathways.
• Educate hospital staff, providers, patients, and caregivers about myLaurel's capabilities, clinical criteria, and patient benefits through presentations and one-on-one engagement.
• Identify operational barriers to referrals and collaborate with the myLaurel leadership team to address them.
• Track referral metrics and patient engagement using CRM software.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Generous discretionary time off
• Paid holidays
• 401(k) retirement plan
• Performance-driven quarterly bonus opportunity