Community Liaison Hospice

Enhabit Home Health & Hospice•Enterprise, NV

14d

About The Position

The Community Liaison Hospice serves as the primary relationship manager between Enhabit Home Health & Hospice and referral sources, including physicians and their practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by increasing awareness and understanding of company services and program requirements among referral sources, patients, families, caregivers, and community partners. It helps people navigate post-acute care transitions with the goal of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction. The position requires regular in-office attendance except for designated full-time remote positions. Occasional remote work to accommodate temporary personal needs or crises does not remove in-office attendance as an essential function.

Requirements

Bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may substitute for the degree requirement.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
Maintain a valid driver's license in the current state of residence.
Maintain automobile liability insurance as required by law.
Strong interpersonal, communication, and presentation skills.
For clinical candidates, maintain a clinical license as required by the state to perform the job in accordance with applicable board rules.
Maintain dependable transportation in good working condition and be able to drive safely in all types of weather.
Oral and written communication skills, fluency in English, and active listening.
Demonstrated intermediate technology skills, especially with Microsoft Office, including Word and Excel.
Attend the office except when the position is designated full-time remote; occasional remote work for temporary personal needs or crises does not waive this essential function.

Nice To Haves

Graduate of an approved school of nursing, therapy, or social work.
Experience in home health, hospice, post-acute care, or related healthcare services.
Previous experience using electronic referral systems and Homecare Homebase (HCHB).
Established relationships with physicians, hospitals, senior living communities, or other referral sources.

Responsibilities

Serve as the primary relationship manager between the company and referral sources.
Support referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners.
Help stakeholders navigate post-acute care transitions to support patient outcomes, care transitions, quality, and patient and referral-source satisfaction.