Clinical Liaison (RN/Allied Health Professional) - New Orleans

myLaurel•New Orleans, LA

14d•$100,000 - $105,000•Onsite

About The Position

The Clinical Liaison serves as the primary on-site bridge between hospital partners and the myLaurel care team, representing the Acute Care at Home program within a partner medical facility. The role focuses on building relationships, educating healthcare staff, patients, and caregivers, and coordinating referrals and patient transitions. It is an administrative and program outreach position for an experienced Registered Nurse or Allied Health Professional seeking to move from direct bedside care into clinical collaboration and program growth. The position is fully on-site in New Orleans, Louisiana.

Requirements

Current, unencumbered Registered Nurse or Allied Health Professional license in Louisiana.
At least 2 years of experience in an acute care clinical setting.
Excellent communication and interpersonal skills, including the ability to establish trust, integrate into a facility's culture, and build rapport with medical professionals.
Strong organizational skills and interest in managing program logistics and care transitions rather than providing direct hands-on patient care.
Ability to work as an engaged, in-person representative in a busy medical facility.
Comfort navigating electronic medical records and using CRM software.

Nice To Haves

Previous experience or a strong interest in healthcare business development, clinical sales, discharge planning, or utilization review.

Responsibilities

Attend daily hospital rounds and huddles, review patient census, complete chart reviews, and track referrals.
Build and manage relationships with hospital case managers, discharge planners, emergency department staff, and physicians to generate referrals and grow in-home care programs.
Coordinate the logistical and administrative workflows for patient transitions from hospital or emergency settings to home.
Review patient charts, assess eligibility for the acute-care-at-home model, and advocate for safe alternative care pathways.
Educate hospital staff, providers, patients, and caregivers about myLaurel's capabilities, clinical criteria, and patient benefits through presentations and one-on-one engagement.
Identify operational barriers to referrals and collaborate with the myLaurel leadership team to address them.
Track referral metrics and patient engagement using CRM software.