Clinical Liaison (RN/Allied Health Professional) - New Orleans

myLaurel • New Orleans, LA

13d • Onsite

About The Position

myLaurel is seeking an experienced Registered Nurse or Allied Health Professional to serve as the primary on-site liaison between hospital partners and the myLaurel care team. Embedded at a partner medical facility in New Orleans, the Clinical Liaison represents the Acute Care at Home program and focuses on building relationships, educating healthcare providers and patients, coordinating administrative workflows, and supporting referrals and patient handoffs. The role is designed for a clinician transitioning from direct bedside care into a strategic, administrative role and does not involve providing direct hands-on patient care.

The Clinical Liaison attends hospital rounds and huddles, reviews the patient census and charts, tracks referrals, and engages hospital staff, providers, patients, and caregivers. The position collaborates with hospital case managers, discharge planners, emergency department staff, and physicians to identify eligible patients and support safe transitions to home-based care.

myLaurel is a tech-enabled medical group that provides on-demand acute and transitional care at home for frail, elderly, or medically complex patients. Its physician-led care model combines virtual oversight with in-home clinicians, technology, diagnostics, and therapies. The company partners with health systems, payers, and provider groups to reduce avoidable utilization and readmissions, improve throughput, and enhance patient experience. myLaurel is headquartered in New York City.

Requirements

• Current, unencumbered Registered Nurse or Allied Health Professional license in Louisiana.
• At least 2 years of experience in an acute care clinical setting.
• Excellent communication and interpersonal skills, including the ability to establish trust and build rapport with medical professionals.
• Strong organizational skills and an interest in managing program logistics and care transitions rather than providing direct hands-on patient care.
• Ability to work on-site in a busy medical facility as myLaurel’s primary in-person representative.
• Comfort navigating electronic medical records and using CRM software.

Nice To Haves

• Previous experience or strong interest in healthcare business development, clinical sales, discharge planning, or utilization review.

Responsibilities

• Serve as the primary on-site relationship manager and representative for myLaurel at a partner medical facility.
• Work with hospital case managers, discharge planners, emergency department staff, and physicians to generate referrals and grow in-home care programs.
• Coordinate the administrative and logistical workflows for patient transitions from hospital or emergency settings to home.
• Review patient charts and assess eligibility for the acute-care-at-home model.
• Advocate for safe alternative care pathways for eligible patients.
• Educate hospital and facility staff about myLaurel’s capabilities, clinical criteria, and patient benefits through presentations and daily one-on-one interactions.
• Attend daily hospital rounds and huddles, review the patient census, complete chart reviews, and track referrals.
• Provide education and engagement for hospital staff, providers, patients, and caregivers.
• Identify operational barriers to referrals and collaborate with the myLaurel leadership team on solutions.
• Use CRM software to track referral metrics and patient engagement.

Benefits

• Medical insurance.
• Dental insurance.
• Vision insurance.
• Generous discretionary time off.
• Paid holidays.
• 401(k) retirement plan.
• Opportunity for a performance-driven quarterly bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed