RN Clinical Liaison

Gentiva Hospice • Flint, MI

3d

About The Position

The RN Clinical Liaison ensures hospice intake and referral processes are completed efficiently and effectively for patients, families, referral sources, and the organization. The role supports patient eligibility assessments, admissions, family education, and coordination between referral partners and the hospice care team. It also builds professional relationships and raises community awareness of hospice services through regular visits and outreach.

Requirements

• Licensed nurse with three to five years of hospice experience required.
• At least three years of hospice experience required.
• Current RN license to practice nursing in the state of employment.
• CPR certification.
• Valid driver's license and automobile insurance.
• Strong knowledge of hospice care and the needs of patients and families.
• Familiarity with community resources and referral networks.
• Excellent patient assessment and documentation skills.
• Ability to supervise staff, coordinate services, and manage programs effectively.
• Strong communication and interpersonal skills, with sensitivity to diverse backgrounds.
• Compassion and sensitivity toward terminally ill patients and their families.
• Flexibility to manage varied tasks and shifting priorities.
• Professional maturity, collaboration, and tact when working with interdisciplinary teams.
• Ability to influence and educate referral sources, patients, and families.
• Demonstrated commitment to patient advocacy and quality care.

Nice To Haves

• BSN with five or more years of hospice experience preferred.
• Prior experience as a discharge planner, case manager, or educator preferred.

Responsibilities

• Receive and respond to referrals from hospitals, home health agencies, physicians, case managers, skilled nursing facilities, and other healthcare professionals.
• Assess patient eligibility for hospice services by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families.
• Educate patients and families about hospice care, how it works, and its purpose.
• Complete documentation and coordinate intake and admission, ensuring legal, clinical, and payer requirements are met.
• Act as a liaison between referral sources and the hospice care team to support seamless handoffs, clear communication, and timely responses.
• Visit hospitals and facilities daily and maintain visibility and accessibility with discharge planners, case managers, and physicians.
• Build and maintain relationships with referral partners and identify outreach opportunities to increase awareness of hospice services.

Benefits

• Competitive pay.
• 401(k) with company match.
• Career advancement opportunities.
• National and local recognition programs.
• Teammate Assistance Fund.
• Medical, dental, and vision insurance for full-time associates.
• Mileage reimbursement or fleet vehicle program for full-time associates.
• Generous paid time off and seven paid holidays for full-time associates.
• Wellness programs, including telemedicine, diabetes management, and joint and spine concierge care, for full-time associates.
• Education support and tuition assistance, including ASN to BSN and BSN to MSN programs, for full-time associates.
• Free continuing education units (CEUs) for full-time associates.
• Company-paid life and long-term disability insurance for full-time associates.
• Voluntary benefits, including pet, critical illness, accident, and long-term care coverage, for full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed