RN Clinical Liaison
About The Position
The RN Clinical Liaison ensures hospice intake and referral processes are completed efficiently and effectively for patients, families, referral sources, and the organization. The role builds professional relationships, coordinates admissions, and supports community awareness of hospice services. The liaison evaluates hospice eligibility, educates patients and families, coordinates the intake and admission process, and serves as a communication link between referral partners and the hospice care team. The position includes daily visits to hospitals and facilities to maintain relationships with discharge planners, case managers, and physicians, as well as identifying outreach opportunities to increase awareness of hospice services.
Requirements
- Licensed nurse with three to five years of hospice experience required; minimum of three years of hospice experience is specified.
- Current RN license to practice nursing in the state of employment.
- CPR certification.
- Valid driver’s license and automobile insurance.
- Strong knowledge of hospice care and the needs of patients and families.
- Familiarity with community resources and referral networks.
- Excellent patient assessment and documentation skills.
- Ability to supervise staff, coordinate services, and manage programs effectively.
- Strong communication and interpersonal skills, including sensitivity to diverse backgrounds.
- Compassion and sensitivity to the needs of terminally ill patients and their families.
- Flexibility to manage varied tasks and shifting priorities.
- Professional maturity, collaboration, and tact in working with interdisciplinary teams.
- Ability to influence and educate referral sources, patients, and families.
- Demonstrated commitment to patient advocacy and quality care.
Nice To Haves
- BSN with five or more years of hospice experience preferred.
- Prior experience as a discharge planner, case manager, or educator preferred.
Responsibilities
- Receive and respond to referrals from hospitals, home health agencies, physicians, case managers, skilled nursing facilities, and other healthcare professionals.
- Assess patient eligibility for hospice services by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families.
- Educate patients and families about hospice care, how it works, and its purpose, offering clarity, reassurance, and compassion.
- Complete documentation and coordinate intake and admission, ensuring legal, clinical, and payer requirements are met.
- Serve as a liaison between referral sources and the hospice care team to support seamless handoffs, clear communication, and rapid responses.
- Visit hospitals and facilities daily and maintain visibility and accessibility with discharge planners, case managers, and physicians.
- Build and maintain relationships with referral partners and identify outreach opportunities to increase awareness of hospice services.
Benefits
- Competitive pay.
- 401(k) with company match.
- Career advancement opportunities.
- National and local recognition programs.
- Teammate Assistance Fund.
- Medical, dental, and vision insurance for full-time associates.
- Mileage reimbursement or fleet vehicle program.
- Paid time off and seven paid holidays.
- Wellness programs and resources, including telemedicine, diabetes management, and joint and spine concierge care.
- Education support and tuition assistance, including ASN-to-BSN and BSN-to-MSN support.
- Free continuing education units (CEUs).
- Company-paid life and long-term disability insurance.
- Voluntary benefits, including pet, critical illness, accident, and long-term care coverage.
- FMLA, ADA, and other federally and state-required leaves.
- Short-term disability.
- Health Savings Account contribution.
- Company phone.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
