Liaison Jobs

About The Position

Requirements

• Prior experience in transportation, logistics, warehouse operations, or a related field preferred
• Strong organizational skills with exceptional attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Excellent verbal and written communication skills
• Proficiency in dispatch systems and basic computer applications
• Ability to collaborate effectively across teams and departments

Responsibilities

• Schedule and coordinate drivers for freight pickups and deliveries
• Support inbound freight processing, including shipment check-in, data entry, and documentation management
• Assist dispatch operations with driver assignments, route planning, and schedule tracking
• Communicate with drivers regarding pickup and delivery details, route updates, and changes
• Work closely with drivers, dispatch, and management and escalate issues as needed.
• Maintain accurate records of shipments, routes, dispatch activity, and delivery timelines in internal systems
• Upload and manage shipment documentation, including proof of delivery (PODs) and freight photos
• Serve as a liaison between customers, vendors, and internal teams to provide shipment status updates
• Identify potential delays or service issues and support timely resolution through escalation and coordination
• Monitor traffic conditions and adjust routes to ensure on-time performance
• Track truck maintenance and repair schedules to support operational readiness
• Log and address vendor or customer concerns in a timely and professional manner
• Prepare and maintain dispatch-related reports and documentation for management
• Provide general administrative and operational support as needed
• Answer and direct incoming calls from customers, vendors, and drivers

Benefits

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)