Legal Receptionist Jobs

About The Position

Requirements

• At least 3 years of experience in legal administration or customer service, preferably in a law firm environment.
• Must have a professional appearance, enthusiastic attitude, and clear and courteous telephone voice
• Communicate clearly, tactfully, and professionally with all lawyers, other employees and visitors to the office
• Maintain confidentiality of clients and demonstrate professional behavior and judgment in dealing with delicate situations
• High attention to detail with the ability to multitask and prioritize effectively
• Ability to work under pressure, respond quickly to changing demands and be self-motivated with ability to work independently as well as part of a team
• Basic computer skills and Microsoft Office Suite (Outlook, Word and Excel)
• Excellent time management skills with a proven ability to meet deadlines
• Must be able to effectively solve problem
• Position may be physical at times and requires walking with a food cart, bending, lifting, and standing and ability to lift/carry up to 50 pounds

Responsibilities

• Answer a multiple line phone system promptly and courteously, manage calls by routing them to the proper extensions across multiple office locations
• Maintain friendly and professional customer interactions via telephone and internet chat
• Supports continuity among work team by documenting and communicating actions, irregularities, and continuing needs
• Assist in catering ordering, setup, and clean up
• Maintain conference rooms and administration calendars
• Interact professionally with both internal and external clients on all levels
• Handle incoming and outgoing mail, deliveries, courier services
• Assist in preparing and organizing legal documents, correspondence, and files
• Order and maintain office supplies
• Maintain confidentiality and demonstrate professional behavior and judgment in dealing with delicate situations
• Escort or direct visitors and clients to conference rooms as appropriate
• Represent the Firm’s professional image by maintaining a neat and organized appearance at the reception desk and surrounding areas
• Assist visitors and announce their arrival by immediately notifying appropriate personnel
• Assist Attorneys with various tasks, i.e. outside reservations and scheduling couriers

Benefits

• medical
• dental
• vision
• disability
• life insurance
• 401K/profit sharing
• paid holidays
• tuition reimbursement
• paid time off including vacation time, personal time, and sick time where appropriate