Legal Receptionist

SPS North America•New York, NY

5d•$20 - $21

About The Position

The Receptionist is the welcoming face of the office and provides professional, service-driven support to visitors, employees, and callers. The role focuses on creating a smooth and memorable first impression while supporting client services and general office operations, including hospitality, mail, and back-office functions. The Receptionist greets visitors, answers and routes calls, manages visitor registration and access badges, supports meeting-room and hospitality needs, maintains office areas and supplies, assists with office equipment and print requests, and sorts and tracks mail and packages. The position also supports other SPS service areas as needed and trains a backup on procedures and policies. The schedule is Monday through Friday, 8:30 AM to 5:30 PM.

Requirements

High school diploma or equivalent.
Excellent written and verbal communication skills.
Strong organizational, time-management, and multitasking abilities.
Adaptable, detail-oriented, and results-driven.
Ability to maintain confidentiality and exercise good judgment.
Proficiency with, or ability to learn, multi-line phone systems, Microsoft Office, and office equipment.
Ability to maintain a professional appearance and work the assigned schedule.
Ability to stand, walk, bend, or sit for extended periods.
Ability to lift or move up to 40 pounds, including with wheeled-cart assistance.
Manual dexterity to operate standard office equipment.

Nice To Haves

1–3 years of reception, administrative, or concierge experience preferred.

Responsibilities

Deliver professional, high-quality service to visitors, employees, and callers.
Greet guests, ensure NDA compliance, and record visitor entries in the registration system.
Manage facility access cards and temporary badges, coordinating with Security as needed.
Answer and route inbound calls professionally and promptly.
Assist with meeting-room scheduling, catering orders, preparation of materials, and special projects.
Set up and maintain meeting rooms, reception, pantry, kitchen, and conference areas.
Monitor and replenish office and pantry supplies.
Assist with copy and print requests and ensure office equipment is functioning properly.
Sort, distribute, and track inbound and outbound mail and packages.
Support other SPS service areas as needed to maintain office operations.
Train and guide a backup on procedures and policies.
Handle sensitive matters with discretion, professionalism, and composure.
Proactively seek additional tasks during downtime and contribute to a collaborative team.