Key Holder Jobs

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Retail Key Holder

Skechers•Allen, TX

About The Position

As a Key Holder, also known as a Floor Leader, at Skechers, you will contribute to store operations and mentor team members while delivering exceptional customer service. This entry-level management role involves overseeing daily operations, supporting sales goals, and maintaining a premium shopping environment. The role offers opportunities to develop retail leadership skills and advance within Skechers. The starting rate is $16.39 per hour, with an hourly range of $16.39–$17.39. Skechers describes itself as a global lifestyle brand offering footwear, apparel, and accessories, with retail locations and sales channels in more than 180 countries and territories.

Requirements

  • Ability to work a varied schedule, including evenings, weekends, and holidays.
  • Problem-solving skills to address in-store issues.
  • Strong organizational skills for inventory, staffing, and other operational tasks.
  • Ability and desire to foster a respectful, safe, and fun environment for store employees.
  • Comfort mentoring team members and communicating with all levels of the store team.
  • Ability to act with confidentiality and urgency.
  • Sales skills to drive revenue growth and meet targets.
  • Excellent written, verbal, and interpersonal communication skills.
  • Must be at least 18 years old at the time of application.

Nice To Haves

  • High school diploma or equivalent is preferred but not required.
  • Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality is preferred but not required.

Responsibilities

  • Engage with customers and provide expert advice on Skechers products to help ensure a positive shopping experience and suitable fit.
  • Supervise daily store operations, including opening and closing procedures as required, security protocols, and operational standards.
  • Mentor and support team members in customer service, sales, and daily operations.
  • Contribute to store and individual sales targets using effective selling techniques and promoting key products.
  • Execute merchandising plans, restock products, and maintain store cleanliness.
  • Oversee stock and inventory routines and collaborate with store management on operational needs.
  • Identify and resolve in-store challenges to support a smooth customer experience.

Benefits

  • Competitive pay with regular increases.
  • Discounts on Skechers footwear, apparel, and accessories, including Friends and Family discounts.
  • Flexible schedules to support work-life balance.
  • On-the-job training in retail leadership, customer service management, and store operations.
  • Opportunities for career advancement in retail management.
  • Additional benefits and perks to be reviewed during the interview process.

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