About The Position

As a Key Holder at Gaylord Palms – Main Sundries, you’ll be an integral part of the store’s day-to-day operations, working alongside the management team to create memorable moments for guests. The role focuses on delivering exceptional service in a fun, dynamic environment and helping maintain an engaging retail experience.

Requirements

  • Prior experience as a keyholder or in a supervisory role.
  • Friendly, outgoing personality and comfort interacting with guests.
  • Flexible availability, including morning and evening shifts, weekends, and holidays.
  • Must be at least 21 years old for liquor sales.
  • Ability to perform frequent standing and walking, and occasional reaching, climbing, kneeling, or crouching.
  • Ability to regularly lift and move up to 40 pounds.

Responsibilities

  • Lead by example and provide excellent guest service to ensure visitors have a positive shopping experience.
  • Engage with guests in a lively, welcoming, and entertaining manner.
  • Support store operations, including handling cash and managing inventory.
  • Organize and present merchandise to attract guests’ attention.
  • Proactively showcase products and interact with guests of all ages.
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