Go! Seasonal Key Holder

Go! Stores•Santa Rosa, CA

4d•Onsite

About The Position

The seasonal, part-time Key Holder supports store operations by opening and closing the store, managing the cash register, assisting customers, driving sales, and keeping the store organized. The role provides customer service, maintains visual merchandising standards, processes shipments, completes housekeeping, and follows opening and closing procedures. The position is based in a retail store environment and may involve working evenings and weekends as needed, for up to 20 hours per week.

Requirements

One year of retail experience or experience related to the field.
Enthusiasm for being an impactful and innovative leader.
Self-motivation, passion for the work, optimism, and a solution-oriented mindset.
High integrity, accountability, reliability, and responsibility, with openness to feedback.
Ability to stay connected with customer needs and create an exciting shopping experience.
Knowledge of retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
Basic computer skills, including use of a POS system and Microsoft Office.
Ability to perform basic math functions.
Flexibility and ability to thrive in a fast-paced environment.
Attention to detail.

Responsibilities

Greet every customer entering the store.
Execute the Five Steps to a Sale and offer current promotions and special offers.
Operate the Point of Sale system accurately.
Provide customer service using calendars.com, email marketing, and in-store special orders.
Maintain a store environment that meets visual merchandising standards and engages customers.
Receive and place new shipments.
Reset features and promotions as directed.
Complete regular housekeeping tasks.
Open and/or close the store as scheduled.
Prepare the cash bank at opening.
Prepare and make nightly cash deposits at closing.
Complete the opening or closing checklist for every shift.