Lead Associate I (Key Holder)

Goodwill of Northwest NC•Boone, NC

About The Position

Lead Associates provide store leadership when the Store Manager or Assistant to the Manager is absent. They demonstrate friendly customer service and teamwork, and should show integrity and resourcefulness while working in a varied, fast-paced environment. Duties include store operations, customer service, donation processing, and textile and clothing production work. Some leadership and operational duties are required only when other members of the management team are absent.

Requirements

  • Lead or supervisory experience is required.
  • High school diploma or equivalent preferred.
  • Availability to work most store hours, especially evenings and weekends.

Nice To Haves

  • High school diploma or equivalent.

Responsibilities

  • Close the store, reconcile cash with daily sales reports, and secure the facility for the night.
  • Prepare and maintain store-operation records, including daily sales reports, cash deposits, and opening and closing reports; conduct inspections when necessary.
  • Operate the cash register and provide customer service.
  • Receive, price, and stock donations.
  • Hang, inspect, and tag textiles and clothing in a production-style setting.
  • Provide store leadership in the absence of the Store Manager or Assistant to the Manager, demonstrating friendly customer service and teamwork.
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